FBO Quality, Safety & Training Manager

LV Aero, LLC; Dubai; On-site; AED 350,000 - 550,000; Full time

Job summary

ExecuJet Middle East in Dubai seeks a FBO Quality, Safety & Training Manager to lead the quality function, ensure aviation regulatory compliance, and drive safety initiatives across the fixed base operation.

You will design and deliver safety training programs, oversee internal and external audits, implement corrective actions, and promote a strong safety culture among operations and staff.

Qualifications

• Bachelor degree in aviation related field and professional certifications required.
• Experience with SMS/QMS frameworks and aviation auditing preferred.
• Ability to design and deliver safety training programs.
• Strong leadership, communication, and stakeholder management skills.

Responsibilities

• Managing the Quality function and maintaining open channels with management and personnel.
• Maintain QA audits, ensure non-conformance reports are addressed with corrective actions.
• Set up systems and develop departmental procedures.
• Issue and control authorizations; manage documentation including manuals.
• Prepare and present training on Management Manuals, Aviation Regulations, and related documentation.
• Attend audits and accompany third party auditors; monitor regulatory compliance.

Skills

Leadership

Stakeholder management

Training program design

Communication skills

Education

Bachelor's degree in Aviation Management, Engineering, Safety Management, or related field

SMS certification

QMS ISO 9001 Lead Auditor

Formal training in aviation auditing / compliance

Tools

Q-Pulse

SMS system

Job description

ExecuJet Middle East is currently seeking a FBO Quality, Safety & Training Manager to fill a vacancy within our Fixed Based Operation based in Dubai, U.A.E.

Designation

FBO Quality, Safety & Training Manager

Qualification

• Bachelor’s degree in Aviation Management, Engineering, Safety Management, or related field

Recognized certifications in:

• Safety Management Systems (SMS)
• Quality Management Systems (QMS) (e.g., ISO 9001 Lead Auditor)
• Formal training in aviation auditing / compliance

Experience

Typically 5–10 years in aviation, with at least:

• 3–5 years in safety, quality/ compliance roles

Experience within: FBO / Ground Handling / Business Aviation (preferred)

Proven track record in:

• Managing audits (internal & external)
• Incident investigation and reporting
• Developing and delivering training programs
• Safety Management Systems (SMS) implementation and oversight
• Quality Assurance and Audit Management
• Risk assessment and hazard identification
• Root cause analysis (e.g., ICAO methodology)
• Training program design and competency frameworks

Knowledge of:

• Human Factors in aviation
• Emergency Response Planning (ERP)
• Train-the-Trainer / Instructional Techniques certification

Experience delivering:

• Safety training
• Airside/ramp safety induction
• Compliance training

Responsibilities

• Managing the Quality function and maintaining open channels of communication with the management and personnel;
• Maintain QA audit, ensure non-conformance reports raised are addressed and that corrective actions are implemented as required.
• Setting up systems within the department as well as development of departmental procedures;
• Personal authorization issue and control process;
• Company and technical documentation control including EJME Management Manual;
• Preparing and presenting training to personnel in respect of Management Manuals and supporting documentation, as well as Aviation Regulations;
• Attend ‘Pre’ and ‘Post’ audit meetings and accompany any third party auditors during the audit process being conducted;
• Monitor and ensure compliance with new regulatory requirements as and when published/advised by Civil Aviation Authorities
• Approval of Subcontractors/ Suppliers providing product/services to the FBO;
• Monitor the development and documentation of the internal control systems within the division
• Implementation and maintenance of the Q-Pulse and SMS system
• The organization and management of the ExecuJet Safety Programme in its entirety
• Management and supervision of the Safety Committee;
• Responsible for CAPAs’ relating to postholder safety function.
• Risk assessments are carried out and findings directed to the responsible people and are prioritized as per the risks ranking.
• Corrective and preventative actions are recommended are communicated to the responsible manager for implementation.
• Continual monitoring of the SMS system procedures and regulations to ensure EJME remains in compliance national and international standards, and management are kept informed of any changes
• Maintaining confidentiality and integrity of the SMS
• Continual development of the company SMS training presentation
• Delivery of the company SMS training
• Reviews existing training programs; suggests enhancements and modifications to improve engagement, learning, and retention and/or to meet the changing needs of clientele, the organization, or the industry
• Ensures that training materials and programs are current, accurate, and effective
• Maintains knowledge of new methods and techniques for training, and training requirements applicable to the organization and/or industry
• Collaborates with vendors and third-party training providers to arrange employee registration for and participation in outside training programs
• Ensures that training milestones and goals are met while adhering to approved training budget.
• Prepares and implements training budget
• Performs other related duties as assigned

Background

Corporate Aviation is essential

Languages

Fluency in written and spoken English Essential.

Additional languages is advantageous

Character profile

• Strong Leadership and stakeholder management
• High attention to details and compliance mindset
• Ability to influence operational teams on safety culture
• Excellent report writing and communication skills