Fashion Retail Coordinator

Chanel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A global luxury brand is seeking a Fashion Retail Coordinator in Dubai. This role supports planning and coordination across all boutiques, ensuring smooth operations and effective communication. Key responsibilities include maintaining comprehensive calendars, coordinating training, and supporting marketing initiatives. The ideal candidate is organized, proactive, and skilled in relationship management. Join a prestigious team dedicated to luxury and excellence in retail operations.

Qualifications

• Good team spirit and detailed attention to support retail operations.
• Strong relationship skills to work closely with stakeholders.
• Experience in planning and coordinating multiple activities.

Responsibilities

• Maintain multifunctional calendar for all boutiques.
• Coordinate project flow and resolve scheduling issues.
• Organize preparations for boutique management meetings.

Skills

Strong organizational skills

Team spirit

Attention to detail

Relationship management

Proactivity

Job description

CHANEL continuously evolves in its search for perfection. In a demanding and constantly changing context, the Fashion Retail Coordinator acts as a major support to the Fashion Retail planning and coordination.

Combining strong organizational skills with a good team spirit and an immaculate attention to detail, he/she is contributing to the results of the Fashion Retail by his/her proper planning, follow up and leadership. Responsible and proactive with strong relationship skills, he/she works closely with the stakeholders and promotes collaboration and achievements of results. The Fashion Retail Coordinator reports to the Fashion Retail Director.

MAIN MISSIONS

• Producing and maintaining a comprehensive multifunctional calendar for all boutiques
• Communicating to this calendar to the correct functions
• Coordinating Project flow in retail boutiques and flagging scheduling issues
• Organize and support Boutique management’s meeting preparation, scheduling, and follow up
• Optimize operations of all retail locations to maximize performance by providing back office support to boutiques
• Coordinate and build presentations related to seminars and meetings and ensure teamwork with other departments’ stakeholders and inputs

KEY COLLABORATORS

TRAINING

• Support the Training teams (Fashion & WFJ) and HR in coordination and scheduling of training across all boutiques
• Ensuring the quarterly training calendar is properly reviewed and confirmed at time of launch

OPERATIONS

• Support the Operations team in coordination and scheduling of operations messages across all boutiques

HR

• Coordinate necessary induction meetings with newcomers
• Coordinate and plan HR trainings into the retail calendar and liaise with boutique admin for floor coverage
• Support in building onboarding programs for newcomers

BOUTIQUE ADMINISTRATORS

• Visit regularly and coordinate with Boutique Admins to align on processes/ calendars

VM

• Support the Visuals Merchandiser team in coordination and scheduling of windows and animations implementation across all boutiques

MARKETING

• Ensure a strong synergy and constant communication between the Marketing calendar and the retail calendar

FASHION RETAIL MANAGER

• Support Fashion Retail Manager in coordination across the retail network

PLANNING

• Organization of internal Retail staff engagement (Fashion Days, Retail meetings etc)
• Organization of boutique team-building events, ensuring adherence to budget and negotiating packages across boutiques
• Coordinate and align boutiques on team treats and celebrations (birthdays, job anniversaries…)
• Daily requests and contact person for general administrative inquiries of the boutiques
• Proper execution of central reports related to area of responsibility

PROJECTS CO-ORDINATION

• Accompany the Implementation of new projects developed locally or internationally (CSR, Retail Projects, etc.)
• Plan and coordinate new projects’ implementation
• Provide regular feedback and reports on new projects to the Retail Manager / Head Office
• Coordination of visa process for staff attending the training (passport collection, document request, letter checking, embassy appointment booking, follow up)
• Ad hoc project work within the retail community scope
• Coordination of Uniform ordering and launch / distribution / collection for recycling

To be Ambassador of the brand

• From internal bodies via contribution to projects and in sharing the CHANEL vision with the team
• With external bodies in the luxury, retail and fashion sectors as well as with key individuals in Mall Management
• Uses Chanel Brand Image as a filter in decision making