FandB Service Expert - Mix All Day Dining

Aloft Hotels; Dubai; On-site; AED 39,000 - 61,000; Full time

Job summary

Aloft Hotels in Dubai is seeking a Guest Service Expert to deliver memorable experiences for guests. You will be involved in welcoming guests, assisting with orders, coordinating with kitchen, and ensuring a clean, professional environment throughout your shift.

Ideal candidates have a high school diploma, less than one year of related experience, and a strong commitment to hospitality and teamwork. Full-time position with on-site duties and opportunities to grow within Marriott's Aloft

Qualifications

• High school diploma or G.E.D. equivalent.
• Less than 1 year related work experience.
• No supervisory experience required.

Responsibilities

• Greet and assist guests with a warm, professional demeanor.
• Set tables, present menus, and coordinate with kitchen staff.
• Take orders, serve food and beverages, and ensure guest satisfaction.
• Maintain clean and organized work areas and assist with supplies as needed.

Skills

Guest service

Communication

Teamwork

Education

High school diploma

Job description

Job Description:

Additional Information

Job Number 26141176

Job Category Food and Beverage & Culinary

Location Sheikh Rashid Road & 37th Street, Dubai, United Arab Emirates

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position Summary

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands‑on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Aloft, we aren’t your typical hotel—but we aren’t too cool for school either. We’re here to be our guests’ launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they’re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We’re looking for confident self-expressers who aren’t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Requirements: