FandB Service Expert Artisan - Rush Bar

W Hotels; Abu Dhabi; On-site; AED 134,000 - 201,000; Full time

Job summary

W Hotels on Yas Island, Abu Dhabi seeks a Guest Service Expert to deliver exceptional dining experiences. You will engage with guests, coordinate with the kitchen, and ensure smooth service from seating to bill. The role requires staying active on the floor and maintaining professional presentation.

Full-time, non-management position. Marriott-affiliated brand, with commitment to inclusivity and standards of luxury hospitality.

Qualifications

• Customer service experience or aptitude.
• Excellent communication and guest interaction skills.
• Ability to read and verify menu information visually.

Responsibilities

• Assist guests with seating, service, and dining experience.
• Coordinate with kitchen and front-of-house for smooth service.
• Maintain clean, professional appearance and work areas throughout shift.

Skills

Customer service

Communication

Education

High school diploma or G.E.D.

Job description

Job Description:

Additional Information

• Job Number 26129713
• Job Category Food and Beverage & Culinary
• Location Yas Island, Abu dhabi 131808, United Arab EmiratesVIEW ON MAP
• Schedule Full Time
• Located Remotely? N
• Position Type Non-Management

Position Summary:

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands‑on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

Preferred Qualifications:

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.