Facility Unit Manager

"BD SELECT"; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading retail management company in Dubai is seeking a Facility Unit Manager to oversee daily operations, fit-out projects, and maintenance activities. The ideal candidate has at least 5 years of experience in the retail or mall industry, strong project management skills, and a solid understanding of preventive maintenance. This full-time position may require occasional weekend or evening work.

Qualifications

• Minimum of 5 years of experience in facilities management within the retail or mall industry.
• Proven experience managing operations, fit-out projects, and maintenance activities.
• Strong knowledge of building systems (HVAC, electrical, plumbing) and preventive maintenance programs.

Responsibilities

• Ensure smooth day-to-day operations of the facility.
• Oversee tenant fit-out projects from planning through execution.
• Develop and implement a preventive maintenance program.

Skills

Operations Management

Project Management

Tenant Coordination

Preventive Maintenance

Customer Experience Enhancement

Education

Bachelor's degree in Facilities Management

Tools

Facilities Management Software

Job description

The Facility Unit Manager will oversee the daily operations, fit-out projects, and maintenance activities within a retail and mall environment. The ideal candidate will possess extensive experience in the retail industry, with a strong understanding of mall operations, tenant coordination, and maintenance protocols.

Key Responsibilities

Operations Management

• Daily Oversight: Ensure smooth day-to-day operations of the facility, including opening and closing procedures.
• Staff Management: Supervise and coordinate the activities of the facilities team, including custodians, security personnel, and maintenance workers.
• Budget Management: Develop and manage the operational budget, ensuring cost-effective resource allocation.
• Vendor Relations: Manage relationships with third-party service providers, including cleaning companies, security firms, and maintenance contractors.
• Compliance: Ensure compliance with all local regulations and safety standards.

Fit-Out Projects

• Project Planning: Oversee tenant fit-out projects from planning through execution, ensuring adherence to timelines and budgets.
• Coordination: Act as the primary point of contact for tenants during fit-out projects, facilitating communication between tenants, contractors, and internal teams.
• Quality Control: Monitor the quality of work performed by contractors to ensure it meets the mall's standards and specifications.
• Documentation: Maintain accurate records of all fit-out activities, including plans, permits, and inspections.

Maintenance Responsibilities

• Preventive Maintenance: Develop and implement a preventive maintenance program to ensure all systems (HVAC, electrical, plumbing) are functioning efficiently.
• Repairs: Coordinate and oversee repair activities to address any issues promptly and minimize downtime.
• Inspections: Conduct regular inspections of the facility to identify maintenance needs and ensure compliance with safety standards.
• Inventory Management: Maintain an inventory of maintenance supplies and equipment, ensuring availability when needed.

Mall and Retail Industry Expertise

• Tenant Relations: Develop strong relationships with retail tenants to understand their needs and address any concerns related to facilities.
• Industry Trends: Stay updated on trends and best practices in mall and retail facility management to continuously improve operations.
• Customer Experience: Work closely with the marketing and customer service teams to enhance the shopping experience for customers through well-maintained facilities.

Qualifications

• Bachelor's degree in Facilities Management, Engineering, Business Administration, or a related field.
• Minimum of 5 years of experience in facilities management within the retail or mall industry.
• Proven experience managing operations, fit-out projects, and maintenance activities.
• Strong knowledge of building systems (HVAC, electrical, plumbing) and preventive maintenance programs.
• Excellent project management skills with the ability to manage multiple projects simultaneously.
• Strong leadership skills with experience managing a team.
• Excellent communication and interpersonal skills.
• Proficiency in facilities management software.

Working Conditions

• Full-time position with occasional weekend or evening work required.