Facility and Asset Management Professional

Jones Lang LaSalle IP, Inc; United Arab Emirates; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading real estate services firm in Dubai is seeking a Facilities Manager to oversee technical and soft services operations. The successful candidate will manage budgets, communicate effectively, and ensure compliance with local regulations. Candidates should hold engineering qualifications and demonstrate proficiency in both Arabic and English. This position offers competitive compensation and a collaborative work environment.

Qualifications

• Bi-Lingual in Arabic and English.
• Engineering degree or equivalent experience.
• Excellent customer service skills.

Responsibilities

• Oversee the TFM service providers’ operations and quality assurance.
• Manage OPEX and CAPEX budgeting and financial forecasts.
• Communicate effectively with clients and manage contracts.

Skills

Bi-Lingual (Arabic & English)

Fit-Out Management

Technically astute and proficient

Experience working directly for and on behalf of a Landlord / Client

Microsoft Word, Excel, PowerPoint

Fluent English (verbal and written)

Excellent telecommunication and customer service

Education

Engineering qualifications or equivalent

Tools

CRM systems

Building management CAFM systems

Job description

Overview

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Responsibilities

The role reports directly to the Director – Head of Building Management, representing the JLL Property and Asset Management Services (PAMS) team, overseeing the security, technical and soft services operations of the TFM service providers. It includes quality assurance and control of daily facilities management operations, adhering to industry best practices.

Provide OPEX and CAPEX budgeting requirements, financial forecasts, and P&L’s; prepare and submit weekly, monthly, quarterly, and annual reports to the Head of Building Management; assist in the preparation of governance documents, property operations plan, property regulations/rules, policies and procedures, procurement request for approvals, etc. The candidate must be technically knowledgeable and capable of consulting clients, tenants and contractors, exercising good negotiation skills with experienced professionals in multi‑national organisations.

Manage daily operations of the TFM contract, including but not limited to security, soft and hard services, EHS, reactive and corrective maintenance, PPM (planned preventive maintenance), asset condition surveys of Electrical, HVACR, MEP, Hydraulic systems, Alarms, Fire Life and Safety, Building Management systems, Generators, Access Controls, Chillers, Chilled Water systems, UPS, Building Fabric, Water Features, Internal and External Facades, Asset coding, Water Quality testing, CCTV, Landscaping, Pest Control, Lifts & Elevators, Waste Management, HV substations, etc.

Guide and manage the TFM service providers’ operatives, skilled technicians and unskilled personnel, and oversee the tender and selection process for all specialist subcontractors to ensure technical competency and quality of work as per contract.

Ensure compliance with insurance policies, local authorities, laws, decrees, municipal codes of practice and legislation of the UAE and specifically in the Emirate of Dubai.

Deliver planned preventive maintenance (PPM), reactive/remedial works, ensuring the TFM service providers execute these works to meet Service Level Agreements (SLA) and Key Performance Indicators (KPI). Maintain sufficient stock levels for timely completion of work; certify all statutory inspections and tests, and complete all Pre‑occupancy/move‑in inspections, Termination/check‑out inspections and refurbishments/on‑site reinstatements to property standards.

Oversee maintenance and accuracy of property management systems (CRM/BMS/CAFM/BIM) and ensure the TFM service providers’ staff are trained, keeping the systems up to date and calibrated with building infrastructure and equipment.

Liaise and advise the Property Manager and Client on changes to local laws and legislation, and international best practices that may affect the property operations, seeking approval and direction to implement directives for the site’s operations.

Communicate effectively in English (written & verbal) and build relationships with Clients, Head of Building Management, Property Manager, TFM service provider, Leasing Agents and other departments.

Review Client’s contract and TFM service providers’ contract, ensuring proficient delivery of scope of work and specifications detailed within, so all activities required are in place to operate the property efficiently and effectively.

Perform all core functions and responsibilities of the role, including those not expressly mentioned in the Client’s contract but necessary for proper performance and effective management of the property in accordance with industry protocols and applicable best international standards and codes of practice.

Skills Required

• Bi‑Lingual (Arabic & English) Engineering qualifications or equivalent
• Fit‑Out Management
• Technically astute and proficient
• Experience working directly for and on behalf of a Landlord / Client
• Microsoft Word, Excel, PowerPoint, CRM systems, building management CAFM systems
• Fluent English (verbal and written)
• Excellent telecommunication and customer service

Location

On‑site – Dubai, ARE

Equal Opportunity & Privacy Statement

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

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