Facilities Operations & Tenant Experience Coordinator

Confidential; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading Facilities Management provider is seeking a Team Coordinator – FM in Dubai to oversee activities related to facilities management. The ideal candidate will ensure smooth operations by managing inquiries, supplier communication, and documentation. A Bachelor's degree in Facility Management or Business Administration and 2-3 years of relevant experience are essential. Strong interpersonal skills and the ability to strategize are key to success in this role.

Qualifications

• 2-3 years’ experience as a Facilities Coordinator or similar role.
• Strong knowledge of OA and Facility Management operations.

Responsibilities

• Organize and oversee activities of facilities management.
• Prepare and issue Local Purchase Orders and manage supplier communication.
• Handle incoming calls, emails, and inquiries.
• Manage complaints and elevate issues when necessary.
• Receive, process, and upload payable invoices.
• Process Fitout requests and manage documentation.
• Handle Move-In/Move-Out requests and verify documents.
• Manage parking card issuance and maintain the Parking Master List.
• Draft and distribute community notices post-approval.
• Update owner and tenant details in Mystrata/ADDA.
• Investigate and resolve tenant issues.
• Monitor and close operational issues raised by occupants.

Skills

Excellent communication

Interpersonal skills

Strategic thinking

Problem-solving abilities

Attention to detail

Education

Bachelors in Facility Management or Business Administration

Job description

A leading Facilities Management provider is seeking a Team Coordinator – FM in Dubai to oversee activities related to facilities management. The ideal candidate will ensure smooth operations by managing inquiries, supplier communication, and documentation. A Bachelor's degree in Facility Management or Business Administration and 2-3 years of relevant experience are essential. Strong interpersonal skills and the ability to strategize are key to success in this role.