F&B Support Expert (Busboy)

The Luxury Collection; Dubai; On-site; AED 78,000 - 123,000; Full time

Benefits offered by this job

Ticket restaurant

On-property accommodation

Full-board meals

Marriott privileges

Discounted stays and dining

Medical and life insurance

Job summary

The Luxury Collection Hotels & Resorts, part of Marriott International, invites applications for an F&B Support Expert at Al Maha Desert Resort. You will support front-of-house operations, assist kitchen and service areas, and ensure guest experiences meet luxury standards.

Join a prestigious team with access to Marriott benefits, on-property accommodations, meals, and exclusive privileges as you contribute to world-class desert hospitality.

Qualifications

• Guest Relations are a core responsibility in this role.
• No prior related work experience is required; hospitality experience preferred.
• Professional appearance, communication, and safety awareness are essential.

Responsibilities

• Address guests' service needs in a professional, positive, and timely manner.
• Welcome guests with a smile and name where possible.
• Anticipate guests' service needs and respond to preferences.
• Maintain cleanliness of work and guest areas throughout the day.
• Set tables according to event/type of service standards.
• Prepare ingredients and assist kitchen as needed.
• Complete scheduled inventories and daily cleaning tasks.

Skills

Team Work

Interpersonal Skills

Communication

Listening

English Language Proficiency

Dependability

Positive Demeanor

Integrity

Safety Orientation

Stress Tolerance

Adaptability/Flexibility

Multi-Tasking

Information Retention

Education

Higher Education, Diploma or equivalent

Job description

Additional Information Ticket restaurant
Job Number 26121778
Job Category Food and Beverage & Culinary
Location Dubai Desert Conservation Reserve, Dubai - Al Ain Road, Dubai 118887, United Arab EmiratesVIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Non-Management
START YOUR JOURNEY WITH US Can you imagine waking up to the sound of silence where the horizon stretches endlessly and the desert whispers stories of centuries past?
Welcome to Al Maha, a Luxury Collection Desert Resort & Spa, a timeless sanctuary hidden among the rolling dunes of the Dubai Desert Conservation Reserve.
Here, every sunrise paints the sands in gold, and every moment invites you to slow down and reconnect with nature, with purpose, and with yourself.
Among lush palm groves and desert wildlife, our 42 private pool villas offer a world apart, a place where luxury feels natural and authenticity breathes in every detail, from handcrafted interiors to views that blur the line between sky and earth.
Our story is one of heritage, passion, and belonging, and now, it could be yours too.
Join a team that brings the spirit of Arabia to life, crafting experiences as unforgettable as the desert itself.
Love What You Do Even More At Marriott, we believe exceptional guest experiences begin with how we treat our associates.
At Al Maha, you’ll become part of a close-knit family that values passion, purpose, and pride in what we do.
We’re looking for talented and dedicated individuals to join our team, and in return, we offer you the following:

• A career with limitless horizons, from the golden dunes of Al Maha to over 8,000 Marriott hotels worldwide, where new opportunities await.
• Professional growth and mentorship guided by some of the region’s most accomplished hoteliers.
• Competitive salary and benefits, including on-property accommodation and full-board meals.
• Exclusive Marriott privileges, discounted stays and dining, plus special rates for friends and family.
• Comprehensive medical and life insurance coverage.
• All the tools, resources, and support you need to excel every day.
  

OUR EXPECTATIONS FROM THE ROLE: Position Summary Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our F&B Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the F&B Support Expert provides the support that make transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Doing all these things well (and other reasonable job duties as requested) is critical for F&B Support Experts – to get it right for our guests and our business each and every time.
CRITICAL COMPETENCIES Interpersonal Skills

• Team Work
• Interpersonal Skills
  

• Communication
• Listening
• English Language Proficiency
  

• Dependability
• Positive Demeanor
• Integrity
• Safety Orientation
• Stress Tolerance
• Adaptability/Flexibility
  

• Multi-Tasking
  

• Information Retention
  

PREFERRED QUALIFICATIONS Education Higher Education, Diploma or equivalent Related Work Experience No related work experience is required; previous experience in a food and beverage environment preferred Supervisory Experience No supervisory experience is required
CRITICAL TASKS Guest Relations

• Address guests' service needs in a professional, positive, and timely manner.
• Welcome and acknowledge every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
• Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
• Thank guests with genuine appreciation and provide a fond farewell.
  

• Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area throughout the day, practicing clean-as-you-go procedures.
• Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards.
• Pick-up trays and clean tables as needed to ensure a clean dining area.
• Prepare ingredients for cooking, including portioning, chopping, and storing food.
• Inspect the cleanliness and presentation all china, glass, and silver prior to use.
• Requisition all necessary supplies, specifically bottle-for-bottle liquor restock, transporting supplies from storeroom to bar set-up area as required.
  

• Complete scheduled inventories (e.g., opening inventory) of supplies, food, and liquor to check stock and requisition necessary supplies.
• Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.
  

In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.