F&B Service Expert - Hostess (Hikina)

Autograph Collection; Dubai; On-site; AED 33,000 - 67,000; Full time

Job summary

Autograph Collection, part of Marriott International, seeks a Guest Service Expert at Dubai Parks & Resorts on Sheikh Zayed Road. The role focuses on delivering memorable guest experiences through proactive service, table setting, kitchen communication, guest interaction, and maintaining clean work areas.

The position requires professional appearance and adherence to policies, ensuring safety and quality. Located on-site at Dubai Parks & Resorts, this non-management, full-time role emphasizes

Qualifications

• Education: High school diploma or GED equivalent.
• Experience: Less than 1 year related work experience.
• No supervisory experience required.
• License or Certification: None.

Responsibilities

• Guest Service Experts take initiative and deliver a wide range of services to ensure guests enjoy their meal.
• Set tables, communicate with the kitchen, interact and serve guests, and maintain clean work areas and supplies.
• Uphold safety, quality standards, and professional appearance and communications at all times.

Education

High school diploma or GED equivalent

Job description

Additional Information

• Job Number 26128755
• Job Category Food and Beverage & Culinary
• Location Dubai Parks & Resorts, Sheikh Zayed Road, P.O.Box: 334221, Dubai, United Arab Emirates
• Schedule Full Time
• Located Remotely? N
• Position Type Non-Management

Position Summary: Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands‑on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Autograph Collection is a growing collection of four and five‑star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.