F&B Service Expert

W Hotels; Dubai; On-site; AED 47,000 - 71,000; Full time

Job summary

W Hotels in Dubai is seeking a Guest Service Expert to welcome guests, take orders, communicate with the kitchen, and ensure a seamless dining experience in a fast-paced environment.

You will be on your feet for extended periods, assist with setting tables and clearing spaces, maintain professional appearance, and uphold Marriott quality standards. High school diploma or GED preferred; related experience under 1 year is acceptable; no supervisory duties required.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Set tables and assist guests as part of service.
• Communicate with the kitchen to ensure timely preparation and service of meals.
• Interact with guests and take orders to deliver a memorable dining experience.
• Maintain clean work areas and uphold professional appearance and standards.

Education

High school diploma or G.E.D. equivalent

Job description

Additional Information

Job Number 26110900

Job Category Food and Beverage & Culinary

Location West Crescent, Dubai, United Arab Emirates, United Arab Emirates, VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position Summary

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

Preferred Qualifications

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1 year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

A missão do W Hotels é incentivar a curiosidade e expandir horizontes. Somos um lugar onde se pode experimentar a vida. Estamos aqui para abrir portas e mentes. Somos constantemente inspirados por novas caras e experiências. Um espírito apurado, disposto a ousar, está no cerne da nossa marca e, através dele, tornamos-nos reconhecidos por reinventar as normas do luxo pelo mundo. Nossa cultura de atendimento é a de que tudo pode ser feito a qualquer momento, e assim transformamos em realidade as paixões dos hóspedes. Se você é original e inovador e sempre contempla o futuro, seja bem-vindo(a) ao W Hotels. Ao entrar para o W Hotels, você se junta a um portfólio de marcas da Marriott International. Esteja onde pode realizar seu melhor trabalho, agir conforme seu propósito, fazer parte de uma incrível equipe global e se tornar a melhor versão de quem você é.