F&B Service Expert

Sheraton Hotels & Resorts; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Sheraton Hotels & Resorts on Sheikh Zayed Road, Dubai, invites applications for a Guest Service Expert role. You will welcome guests, take orders, communicate with the kitchen, and ensure a memorable dining experience through attentive service.

As a Non-Management team member working full time, you will be on your feet, manage tables, and uphold safety and quality standards while presenting a professional appearance and tone at all times.

Qualifications

• Education: High school diploma or GED equivalent.
• Related work experience: Less than 1 year.
• Supervisory experience: No supervisory experience.
• License or Certification: None.

Responsibilities

• Set tables and coordinate with the kitchen to deliver timely service.
• Interact with guests and serve meals and beverages.
• Maintain clean work areas and supplies.
• Read and verify menu information and handle transactions professionally.

Education

High school diploma or GED equivalent

Job description

Additional Information

Job Number 26147382
Job Category Food and Beverage & Culinary
Location Sheikh Zayed Road, al Barsha 1, Mall of the Emirates, Dubai, United Arab EmiratesVIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Non-Management

Position Summary

Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands‑on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time.

Preferred Qualifications

Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None

Equal Opportunity Employment

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Join Our Team

When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.