F&B Reservations & Engagement Lead

Marriott Hotels Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality company in Dubai seeks a Restaurant Reservations Manager to build a proactive booking culture and enhance customer interaction. Responsibilities include optimizing reservation processes, ensuring a seamless dining experience, and collaborating with various teams for operational success. Candidates should have relevant experience and a degree in Hospitality. This role offers a dynamic work environment and opportunities for personal growth.

Qualifications

• High school diploma or GED; 4 years experience in food/beverage management.
• 2-year degree in Hospitality Business Administration; 3 years experience in management.

Responsibilities

• Manage and optimize reservations across dining venues.
• Design arrival protocols to enhance guest experience.
• Implement upselling strategies to increase revenue.
• Liaise with other departments for operational efficiency.

Skills

Guest relations

Reservation management

Communication

Problem-solving

Team collaboration

Education

High school diploma or GED

2-year degree in Food Service Management

Job description

A leading hospitality company in Dubai seeks a Restaurant Reservations Manager to build a proactive booking culture and enhance customer interaction. Responsibilities include optimizing reservation processes, ensuring a seamless dining experience, and collaborating with various teams for operational success. Candidates should have relevant experience and a degree in Hospitality. This role offers a dynamic work environment and opportunities for personal growth.