F&B Operations Manager

Shangri-La Group; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A global hospitality leader in Abu Dhabi is seeking an experienced F&B Operations Manager to oversee food and beverage outlets ensuring excellent service and guest satisfaction. The role requires strong leadership, knowledge of F&B operations, and financial management skills, along with a Bachelor’s degree and 3-5 years in hospitality. Join a workplace valuing personal growth with competitive benefits and a focus on diversity and inclusion.

Benefits

Structured learning and development pathways

Competitive benefits

Colleague stay/travel perks

Recognition programs

Qualifications

• Bachelor's degree or Higher Diploma in hospitality management, Hotel Administration, or F&B Management.
• Minimum of 3-5 years of progressive experience in the hospitality industry.
• Strong leadership and team-management skills.

Responsibilities

• Oversee and manage all F&B outlets to ensure high-quality service.
• Lead and motivate the F&B team to achieve departmental goals.
• Monitor inventory, control costs, and ensure compliance with hygiene standards.
• Handle guest feedback and maintain a focus on guest satisfaction.

Skills

Leadership skills

Knowledge of F&B operations

Organizational skills

Financial acumen

Problem-solving skills

Guest-service orientation

Education

Bachelor’s degree in hospitality management

Job description

F&B Operations Manager

Shangri-La Group | Abu Dhabi, United Arab Emirates

About Us

Find Your Shangri-La in Shangri-La. Our story began in 1971, when the first Shangri-La opened its doors. We have since been crafting joyful experiences through heartfelt hospitality, and that legacy continues to guide us today. As we look ahead to new horizons, we invite you to join the world of Shangri-La — shaping the next chapter and making a meaningful impact through shared purpose and the art and joy of Asian hosting.

Shangri-La Qaryat Al Beri, Abu Dhabi, offers 213 luxurious guestrooms and suites, six private pool villas, and 161 fully furnished serviced apartments featuring a one-kilometre private beach which blends modern Arabic design with exceptional comfort.

As a F&B Operations Manager, you will oversee the daily operations of all food and beverage outlets to ensure excellent service and guest satisfaction. You will manage the team, maintain standards, and ensure smooth workflow across the department. You will also support staff development and uphold the hotel’s standards and financial goals.

Key Responsibilities

• Oversee and manage all F&B outlets to ensure high-quality service and efficient operations.
• Lead, develop, and motivate the F&B colleagues to achieve departmental goals.
• Monitor inventory, control costs, and ensure compliance with hygiene and safety standards.
• Work closely with the HQ, General Manager and Departmental heads to support strategic planning and business goals.
• Handle guest feedback, resolve issues, and maintain a strong focus on guest satisfaction.

About You

• Strong leadership and team-management skills to guide and motivate a diverse F&B team.
• Deep knowledge of food & beverage operations, service standards, and hospitality best practices.
• Strong organizational and multitasking skills to manage multiple outlets and priorities.
• Financial acumen, including budgeting, cost control, and inventory management.
• Problem-solving skills and the ability to make quick, effective decisions.
• High level of professionalism, integrity, and guest-service orientation.
• Bachelor’s degree or Higher Diploma in hospitality management, Hotel Administration, F&B Management.
• Minimum of 3-5 years of progressive experience in the hospitality industry.

Why Join Us

• A workplace that values your passion and supports self-realization and personal growth.
• Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
• Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
• Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.

We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes. We appreciate your interest in joining us. Please note that only successful candidates will be contacted.