F&B Manager – Restaurant Operations (QSR Focus)

Careers International; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Careers International in Dubai is seeking a Store Operations Manager to oversee daily operations across multiple outlets. You will lead high-performing restaurant teams, ensure service and food quality, and drive operational excellence in a fast-paced environment.

The role requires strong cost control, inventory management, HACCP compliance, and collaboration with procurement and marketing to meet sales targets.

Qualifications

• Bachelor's degree or Diploma in Hospitality / Hotel Management.
• Certification in Food Safety / HACCP is an advantage.
• Experience managing multi-store F&B or QSR operations.

Responsibilities

• Oversee daily operations of multiple outlets in Dubai to ensure smooth functioning.
• Lead and train restaurant teams, including supervisors and crew.
• Manage inventory, monitor wastage, and control costs across stores.
• Ensure HACCP and Dubai Municipality standards, safety and sanitation.
• Forecast sales, set budgets and prepare operational reports for management.
• Coordinate with suppliers and logistics for timely deliveries.
• Plan and support new store openings and rollout of best practices.

Skills

Leadership

Communication

Customer service

Food cost management

Inventory management

QSR operations

Food safety knowledge

Attention to detail

Travel between stores

On-call availability

Education

Bachelor's/Diploma in Hospitality/Hotel Management

Food Safety / HACCP certification

Job description

Store Operations & Performance

• Oversee daily operations of multiple outlets to ensure smooth functioning
• Maintain food quality presentation and service standards consistently across stores
• Monitor order taking food preparation hygiene and customer service
• Ensure adherence to SOPs recipes portioning and safety guidelines
• Handle escalated customer concerns and ensure quick resolution

Team Leadership & Training

• Lead motivate and guide restaurant teams including supervisors and crew
• Conduct regular training on service standards product knowledge and hygiene
• Support recruitment onboarding and performance evaluation of staff
• Build a culture of accountability teamwork and continuous improvement

Inventory Supply & Cost Control

• Manage inventory levels for raw materials packaging and consumables
• Monitor daily consumption wastage and variance taking corrective actions
• Coordinate with procurement for timely replenishment
• Track food cost labor cost and operational expenses
• Identify cost-saving opportunities without compromising quality

Quality Hygiene & Compliance

• Ensure all outlets comply with HACCP Dubai Municipality standards and internal audits
• Conduct routine inspections to maintain cleanliness sanitation and safety
• Review food quality storage procedures temperature logs and expiry checks
• Ensure staff follow personal hygiene and food handling protocols

Sales Forecasting & Reporting

• Assist in sales forecasting budget planning and revenue targets for each store
• Analyze sales trends menu performance and customer feedback
• Prepare daily/weekly/monthly operational reports for management
• Execute promotions new launches and campaigns in coordination with marketing

Vend or Stakeholder Coordination

• Coordinate with suppliers delivery partners and logistics teams
• Evaluate vendor performance and ensure timely deliveries
• Support Operations Head in reviewing contracts and negotiations

New Store Openings & Operational Projects

• Assist in planning and executing new store setups layout flow and staff deployment
• Implement operational improvements and best practices across outlets
• Support equipment setup training and pre-opening preparation

Requirements

Education

• Bachelors Degree or Diploma in Hospitality / Hotel Management (mandatory)
• Certification in Food Safety / HACCP is an advantage

Experience

• 46 years of experience managing F&B or QSR outlets
• Experience handling Indian cuisine/QSR formats is a strong plus
• Proven capability in managing teams and multi-store operations

Skills and Attributes

• Strong leadership and team management skills
• Excellent communication and customer handling ability
• Good understanding of food cost inventory management and QSR operations
• Knowledge of HACCP and food safety regulations
• Proactive organized and detail-oriented
• Ability to work under pressure during peak hours
• Willingness to travel between stores and support on-ground operations
• On-call availability for urgent operational matters