Company Description
Joinus at Accor,wherelife pulseswithpassion!
As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo.
Byjoiningus,youwillbecomeaHeartist®,becausehospitalityis, first andforemost, aworkofheart.
Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!
Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.
Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning,tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet.
Hospitalityisaworkofheart,
Joinus andbecomeaHeartist®.
Job Description
- To consistently offer professional, friendly, warm and engaging service
- To demonstrate a complete understanding of the outlet’s Policies & Procedures and Service Standards
- To have full knowledge of the Menu, Beverage lists in the outlet and outdoor catering locations and all other promotions taking place at the Hotel.
- Knowledge of all menu items, garnishes, contents and preparation methods.
- Assist Guests regarding menu items in an informative and helpful way
- To follow all of safety and sanitation policies when handling food and beverage in the hotel and outdoor catering venues.
- To consistently offer professional, friendly, warm and engaging service
- Carry out all duties in accordance with local occupational health and safety legislation
- Comply with all Company policies, procedures and safety guidelines as outlined by your Supervisor
- Report all hazards, unsafe practices or defective equipment to your Supervisor
- Report and seek treatment for all injuries or illness sustained in the workplace, no matter how slight they may seem, as soon as possible but always within 8 hours
- Use the right tools and equipment for the job, and operate equipment in a way that will
- not be hazardous to you or other employees
- Follow all established safe work practices; do not take any unnecessary chances
- Properly use and care for all Personal Protective Equipment (PPE) required and provided
- Prevent slips and falls. Watch for spills or loose objects on floors. Clean up spills immediately and use wet floors signs. Do not allow cords to extend across doorways, aisles or other walkways. Use the handrail while ascending or descending stairs.
- Lift properly, keep your back straight, and then squat down to reach the object being lifted. Do not twist your body when lifting. Shift your feet to turn, if necessary. Do not attempt to lift exceptionally heavy objects by yourself. Ask for help.
- Always follow good housekeeping practices. Do not leave tools or equipment in hallways; keep your work area clean and organized.
- Discuss any questions or concerns regarding your safety with your Supervisor.
Qualifications
- Have a strong working knowledge of International Cuisine, buffet and a la carte
- With 5 years of culinary experience in a hotel environment
- Strong supervisory and communication skills
- Food Hygiene and Safety trained
- Enthusiastic and with outgoing personality who is very guest driven
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.