F&B Associate

Golden Tulip Hotel Apartment Sharjah; Sharjah; On-site; AED 120,000 - 200,000; Full time

Job summary

A hospitality establishment in Sharjah is looking for an enthusiastic F&B Associate to provide exceptional service and enhance the dining experience for guests. Key responsibilities include greeting guests, taking orders, and ensuring that meals and drinks are served according to the highest standards. The ideal candidate will work closely with the F&B team to maintain an organized dining area while promoting menu items and ensuring guest satisfaction. Join us to contribute to a dynamic team committed to exceptional customer experiences.

Responsibilities

• Greet and welcome guests in a friendly and professional manner.
• Take customer orders, answer questions, and make menu recommendations.
• Relay orders to the kitchen and ensure accurate delivery of food and beverages.
• Serve meals and drinks following established standards.
• Handle guest inquiries and concerns promptly and courteously.
• Maintain a clean and organized dining area.
• Collaborate with kitchen and F&B team for smooth service coordination.
• Upsell menu items and promote special promotions.
• Process customer payments and handle cash transactions accurately.
• Follow hygiene and safety guidelines.
• Assist in restocking supplies as needed.
• Work collaboratively to achieve F&B goals.
• Uphold health and safety standards.
• Adhere to environmental policies.

Job description

As an F&B Associate, you play a crucial role in ensuring exceptional guest experiences by providing efficient and friendly food and beverage service. Your responsibilities include taking orders, serving meals, and maintaining a clean and organized dining environment. You will collaborate with team members to deliver high-quality service and contribute to the overall success of the F&B operations.

Key Job Responsibilities

• Greet and welcome guests in a friendly and professional manner.
• Take customer orders, answer questions, and make menu recommendations.
• Relay orders to the kitchen and ensure accurate and timely delivery of food and beverages.
• Serve meals and drinks in accordance with established standards and presentation guidelines.
• Handle guest inquiries, concerns, and requests promptly and courteously.
• Maintain a clean and organized dining area, including setting up tables and clearing dishes.
• Collaborate with kitchen and the F&B team to ensure smooth coordination of service.
• Upsell menu items and promote special promotions to enhance the guest experience.
• Process customer payments and handle cash transactions accurately.
• Follow hygiene and safety guidelines to ensure a clean and safe working environment.
• Assist in restocking and replenishing supplies as needed.
• Work collaboratively with team members to achieve overall F&B goals and guest satisfaction.
• Uphold environmental, health, and safety standards in alignment with organizational policies.
• Adhere to the company’s environmental, health, and safety procedures and policies.