POSITION SUMMARY
- Meet group coordinator/host prior to functions, make introductions, and ensure that all arrangements are agreeable.
- Read and analyze banquet event order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc.
- Respond to and attempt to fulfill any special banquet event arrangements, and follow up to ensure compliance.
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
- Welcome and acknowledge all guests according to company standards, anticipate and address service needs, and thank guests with genuine appreciation.
- Speak with others using clear and professional language and answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others, support team to reach common goals, and ensure adherence to quality expectations and standards.
- Read and visually verify information in a variety of formats (e.g., small print); visually inspect tools, equipment, or machines (e.g., to identify defects).
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
- Move through narrow, confined, or elevated spaces.
- Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience.
- Supervisory Experience: None.
- License or Certification: None.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.