Export Client Relations Specialist - Onboarding & Growth

Avantor; Dubai; On-site; AED 70,000 - 100,000; Full time

Job summary

A leading supplier for laboratory and industrial uses in Dubai is looking for a highly skilled Client Relations Specialist. This role involves building and maintaining relationships with clients, ensuring their needs are met while delivering exceptional customer service. The ideal candidate should have strong communication skills, problem-solving abilities, and experience in customer-facing roles within a relevant industry.

Qualifications

• Bachelor's degree in business or 3-5 years of experience in a customer service role.
• Previous experience in a client-facing role preferably in a similar industry.
• Excellent verbal and written communication skills are essential.

Responsibilities

• Develop and maintain strong client relationships.
• Serve as primary point of contact for clients and manage communications.
• Ensure seamless onboarding experience for new clients.

Skills

Excellent communication skills

Proficiency in CRM software

Problem-solving abilities

Ability to work in a team

Proficiency in multiple languages

Education

Bachelor’s degree in business or related field

3 to 5 years experience in customer service

Tools

SAP

Microsoft Office

Power BI

Ecommerce platforms

Job description

A leading supplier for laboratory and industrial uses in Dubai is looking for a highly skilled Client Relations Specialist. This role involves building and maintaining relationships with clients, ensuring their needs are met while delivering exceptional customer service. The ideal candidate should have strong communication skills, problem-solving abilities, and experience in customer-facing roles within a relevant industry.