Executive Lounge Lead: VIP Guest Experience

Hilton; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality company in Dubai is seeking an Executive Lounge Supervisor to ensure the satisfaction of executive Guests. You will manage the Executive Lounge, deliver high-quality service, and handle Guest enquiries. Ideal candidates will have previous supervisory experience in the hotel or retail sector, excellent communication skills, and a passion for exceptional Guest service. This role offers a dynamic work environment within a globally recognized brand.

Qualifications

• Previous supervisory experience in the hotel or retail sector.
• Calm, efficient, and organized personality.
• Passion for delivering exceptional Guest service.

Responsibilities

• Manage the performance of the Executive Lounge.
• Deliver high-quality service to meet executive Guest expectations.
• Handle enquiries and complaints promptly and efficiently.

Skills

Supervisory experience

Excellent personal presentation

Communication skills

Customer service

Job description

A leading hospitality company in Dubai is seeking an Executive Lounge Supervisor to ensure the satisfaction of executive Guests. You will manage the Executive Lounge, deliver high-quality service, and handle Guest enquiries. Ideal candidates will have previous supervisory experience in the hotel or retail sector, excellent communication skills, and a passion for exceptional Guest service. This role offers a dynamic work environment within a globally recognized brand.