Events & Guest Experience Specialist

Marriott Hotels & Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global hospitality leader in Dubai is seeking a dedicated individual for a guest service role. The candidate will manage guest calls, handle reservations, and promote customer loyalty through effective sales techniques. Responsibilities include training support, problem-solving, and ensuring a professional environment. The role requires a high school diploma and at least 2 years of related experience. Join a diverse workforce and contribute to an inclusive workplace culture.

Qualifications

• Minimum 2 years of related work experience.
• Ability to anticipate and address guests' needs.
• Must maintain confidentiality of proprietary information.

Responsibilities

• Handle guest calls and requests professionally.
• Assist in training and motivating employees.
• Follow company policies and ensure a professional appearance.

Skills

Sales techniques

Customer service

Interpersonal communication

Team support

Education

High school diploma or G.E.D. equivalent

Job description

A global hospitality leader in Dubai is seeking a dedicated individual for a guest service role. The candidate will manage guest calls, handle reservations, and promote customer loyalty through effective sales techniques. Responsibilities include training support, problem-solving, and ensuring a professional environment. The role requires a high school diploma and at least 2 years of related experience. Join a diverse workforce and contribute to an inclusive workplace culture.