Event Service Expert

Marriott Hotels Resorts; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading luxury hotel chain is seeking candidates for a hospitality role at their St. Regis Abu Dhabi location. Responsibilities include delivering food, assisting in service setups, and ensuring a welcoming guest experience. Ideal candidates will have a high school diploma and less than one year of related work experience. Join an esteemed team dedicated to providing exceptional service in a luxurious setting.

Qualifications

• Deliver food ensuring accuracy and timeliness.
• Assist in clearing and setup of tables and service items.
• Greet guests to ensure superior service.
• Anticipate guest needs and respond to concerns.
• Stock food items and setup buffets.

Responsibilities

• Serve food and drink orders efficiently.
• Check and maintain cleanliness of dishes.
• Inform guests about daily specials and upsell items.

Skills

Food delivery

Table setup and cleaning

Guest greeting according to standards

Anticipating guest needs

Communication with kitchen staff

Upselling menu items

Education

High school diploma or G.E.D. equivalent

Job description

Description

Start Your Journey With Us

From the very first opening of the St. Regis New York St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi merges authentic Arabian hospitality with more than a hundred years of bespoke St. Regis tradition.

Crafted for modern connoisseurs who desire exceptional experiences The St. Regis Abu Dhabi is the social epicenter for royalty discerning travelers and luminaries in the art of living. The hotel comprises of 283 elegantly appointed guest rooms including 55 suites most of which boast breathtaking views of the Arabian Gulf and Abu Dhabi city including the extraordinary Abu Dhabi Suite the highest suspended suite in the world connecting the two Nation Towers.

The St. Regis is part of Marriott International a brand leader offering the most powerful portfolio in the industry our more than 30 leading brands and nearly 9100 properties in 142 countries and territories give people more ways to connect experience and expand their world. At the heart of The St. Regis our exceptional staff whom we address as Hosts are the ultimate luxury ambassadors dedicated to providing our guests with an exquisite stay and unforgettable experiences. Pursue your passion and grow your expertise at Abu Dhabis best addressThe St. Regis Abu Dhabi the house of luxury who is awarded with the prestigious Forbes Travel Guide 5Star Rating.

Job Requirements

• Deliver food from kitchen to the guest ensuring accuracy and timeliness.
• Assist in clearing cleaning and setup of tables chairs linens china glass and silver for service in an unobtrusive manner.
• Greet guests according to the St. Regis Standards to ensure superior service.
• Anticipate guest needs ascertain satisfaction and respond urgently and appropriately to guest concerns and requests.
• Assist in stocking linens china glass silver and food items for service.
• Assist in the breakdown cleaning and setup of buffets and food stations.
• Work harmoniously and professionally with coworkers and supervisors.
• Greet and escort guests to their tables.
• Present menu and provide detailed information when asked (e.g. about portions ingredients or potential food allergies).
• Adhere to timing standards for products and services.
• Inform guests about the days specials.
• Offer menu recommendations upon request.
• Make suggestions based on their preferences.
• Upsell additional products when appropriate.
• Take accurate food and drinks orders using a POS ordering software.
• Check customers IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages.
• Communicate order details to the kitchen.
• Serve food and drink orders.
• Ensure hot food is hot and cold food is cold.
• Check dishes and kitchenware for cleanliness and presentation and report any problems.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to nondiscrimination on any protected basis including disability veteran status or other basis protected by applicable law.