ERP Administrator

Meraki Group; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading construction firm is looking for an ERP Administrator to manage their ERP system. The ideal candidate will have 2-5 years of experience in the construction industry and expertise in ERP solutions. Responsibilities include maintaining system performance, managing user permissions, providing support and training to users, and ensuring data integrity. A bachelor's degree in Computer Science or a related field is required, along with proficiency in SQL and project management skills. This is a critical role for optimizing business processes within the organization.

Qualifications

• 2-5 years of experience as an ERP Administrator in a construction environment.
• Strong understanding of construction-specific business processes.
• In-depth knowledge of construction-centric ERP systems.

Responsibilities

• Perform regular system maintenance and updates.
• Manage user access and permissions within the ERP system.
• Provide training and support for end-users.
• Collaborate with stakeholders to optimize ERP solutions.
• Ensure data integrity through reports and audits.

Skills

Hands-on experience in construction

Problem-solving skills

SQL proficiency

Analytical skills

Communication skills

Project management skills

Education

Bachelor's degree in Computer Science or related field

Tools

SQL

Power BI

Tableau

Job description

Job Summary

The ERP Administrator for Construction will oversee the day-to-day administration, support, and optimization of the company's ERP system. The ideal candidate will have hands‑on experience in the construction industry and a deep understanding of core business processes, including project tracking, job costing, and resource allocation. This role is crucial for ensuring the ERP system aligns with business needs, maintaining data integrity, and driving operational efficiency across all construction projects.

Responsibilities

• System management and maintenance: Perform regular system maintenance, including applying updates, patches, and security configurations to ensure optimal performance.
• Manage user access, roles, and permissions within the ERP system to maintain data security and control.
• Monitor system performance and troubleshoot issues related to hardware, software, or user access in a timely manner.
• Support and training: Provide first and second‑line support to all end‑users, addressing technical and functional questions related to the ERP system.
• Develop and deliver training sessions and documentation to ensure effective user adoption and understanding of the system's functionalities.
• Act as the primary point of contact for all system‑related matters within the organization.
• Configuration and process improvement: Collaborate with key stakeholders across project management, finance, and procurement to identify business needs and translate them into ERP solutions.
• Assist in customizing and configuring ERP modules to optimize and standardize business processes, from project bidding to accounting.
• Support the implementation and integration of new modules or system enhancements.
• Data integrity and reporting: Oversee data control and integrity by creating and running regular reports and audits.
• Assist in creating, modifying, and maintaining dashboards and reports to provide leadership with key business insights on project status, finances, and resource usage.
• Ensure all data related to projects, materials, equipment, and workforce is accurate and up-to-date.
• Vendor management: Serve as the main point of contact for the ERP software vendor, managing support tickets and tracking the status of system changes and upgrades.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• Proven experience as an ERP Administrator, with a minimum of [2‑5] years in a construction environment.
• Strong understanding of construction‑specific business processes, including project management, estimation, accounting, and supply chain logistics.
• In‑depth knowledge of construction‑centric ERP systems, such as [Specific systems like Xpedeon].
• Finance knowledge is preferrer.
• Proficiency in SQL or other database management tools.
• Excellent problem‑solving, analytical, and troubleshooting skills.
• Strong verbal and written communication skills with the ability to explain technical concepts to non‑technical users.
• Project management skills with the ability to manage timelines and resources effectively.

Preferred Qualifications

• Relevant ERP or project management certifications (e.g., PMP).
• Experience with ERP system integration and data migration.
• Familiarity with reporting tools such as Power BI or Tableau.