Enterprise Technical Account Manager - AI-Driven SaaS

ClearGrid; Dubai; On-site; AED 120,000 - 160,000; Full time

Job summary

An innovative AI-driven startup based in Dubai is seeking a Technical Account Manager to enhance enterprise client relationships. This role focuses on onboarding, optimizing client experiences, and ensuring successful integration with our AI platforms. Ideal candidates will have 3+ years in account management or solutions engineering, with fluency in English and Arabic. Join us to have real ownership in building transformative products in a space ripe for innovation.

Benefits

Real ownership in product development

Massive industry impact

Joining a high-growth team

Qualifications

• 3 years of experience in a technical account management, solutions engineering, or client success role.
• Fluency in both English and Arabic is required.
• Demonstrated technical proficiency with APIs and data structures.

Responsibilities

• Act as the primary contact for enterprise clients managing technical and operational aspects.
• Lead client onboarding and troubleshooting.
• Monitor account health and performance proactively.

Skills

Technical account management

Solutions engineering

Client success

Fluency in English and Arabic

API discussion

Communication skills

Project management

Tools

Cloud platforms

Web APIs

Analytics tools

Job description

An innovative AI-driven startup based in Dubai is seeking a Technical Account Manager to enhance enterprise client relationships. This role focuses on onboarding, optimizing client experiences, and ensuring successful integration with our AI platforms. Ideal candidates will have 3+ years in account management or solutions engineering, with fluency in English and Arabic. Join us to have real ownership in building transformative products in a space ripe for innovation.