Enterprise Applications Consultant Revvity Signals, EMEA M/F

BioLegend, Inc.; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading enterprise software provider is looking for an Enterprise Applications Consultant in Dubai. You will consult with enterprise customers, gather requirements, and implement solutions. Ideal candidates have a Bachelor's or Master's degree in relevant fields and experience in the pharmaceutical or biotechnology sectors. Competitive salary and benefits are offered, along with development opportunities.

Qualifications

• Experience with Signals Notebook configuration and troubleshooting.
• Experience in Pharmaceutical, Biotechnological, or Chemical sectors is preferred.
• Ability to deliver training sessions in various formats.

Responsibilities

• Become a trusted advisor to customers and uphold high service levels.
• Identify customer needs and translate them into software solutions.
• Deliver project tasks using both waterfall and Agile methodologies.
• Track and report on assigned tasks regularly.

Skills

Customer service

Problem-solving

Project management

Collaboration

Communication

Education

Bachelors/Masters degree in Computer Science, Biology, Chemistry

Job description

Revvity Signal Software, a Revvity company, provides solutions that are specialized scientific know-how that empowers customers to gain critical insights from their data analytics and accelerate informed decisions. We deliver a comprehensive suite of software solutions to visualize and analyze critical data and help turn that data into actionable insights in an automated, predictive, and scalable way. Revvity Signals Professional Services is offering an exciting career opportunity for an Enterprise Applications Consultant within the EMEA based team.

The retained candidate will be consulting Enterprise Customers from requirements gathering to coaching and training to configuring complex security policies to align with patent laws, trade secret principles and export control jurisdiction requirements across EMEA. This role is based in EMEA, and preferably near to an international airport.

This is a unique opportunity to join the top end provider of Enterprise software solutions and also benefit from fantastic opportunities to develop within this strong and growing part of our organization.

Responsibilities

• Become a trusted advisor to customers and uphold accountability for high levels of Customer service
• Identify Customer needs, translate them into solutions within the software and resolve problems
• Deliver project tasks and activities using both waterfall and Agile(R) methodologies
• Contribute to process and compliance improvements where required Implement allocated scientific and applications management project tasks in a timely manner completion and high-quality standards
• Work with identified resources sharing responsibilities as appropriate to support customers
• Track and report on assigned tasks on a regular basis and revise and keep all project documents up-to-date
• Participate and provide input effectively in team and customer meetings
• Implement and configure Customer templates to support collaboration and documentation of internal experimental processes

Your profile

• Bachelors/ Masters degree in Computer Science, Biology, Chemistry, Medicinal Chemistry, Physics OR similar educational background
• Professional experience with Signals Notebook configuration, deployment, and troubleshooting within complex scientific infrastructures
• Professional experience or education within a Pharmaceutical, Biotechnological or Chemical organization is preferred
• Customer facing experience in project life cycles with ability to deal with and resolve potential conflicts Demonstrated ability to deliver training sessions in multiple formats including live, remote and video recording (including post editing)
• Attention to details and concern for quality, with requirements analysis & documentation experience Proficient and knowledgeable in Software development and release life cycle, database & systems design, deployment and support and different OS environments e.g. Windows & Linux
• Demonstrated ability to work with multi-cultural, global teams
• Possible travel, up to 20-30%, to customer sites across Europe
• Strong verbal and written communication skills, fluent in English and other European languages is preferrable

Revvity Signals offers competitive salary and benefits package, negotiable depending on profile, as well as great development opportunities. If you feel that this role is for you, don’t delay click to apply