Enrollment Services Officer

Zayed University; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading educational institution in Dubai is seeking a qualified Admissions Coordinator to streamline student application processes. The role involves evaluating incoming applications, supporting both domestic and international students, and improving admissions documentation. Candidates should possess a Bachelor's degree and a minimum of 2 years in student services, with bilingual proficiency in English and Arabic. The position offers a competitive and tax-free salary package along with additional benefits.

Benefits

Competitive salary

Tax-free income

Housing allowance

Annual vacation

Educational subsidies

Healthcare for family

Qualifications

• Minimum of 2 years of experience in student services or admissions.
• Experience in an educational environment and familiarity with UAE culture preferred.
• Ability to work independently and manage multiple tasks.

Responsibilities

• Evaluate and process incoming admission applications.
• Assist with the admissions process for International Students.
• Update admissions documentation and website content.
• Launch special projects for student orientation and testing.
• Provide accurate information regarding admissions policies.

Skills

Bilingual English/Arabic

Customer service

Database management

Decision-making

Organizational skills

Education

Bachelor's degree in administration or relevant discipline

Job description

Description

The Opportunity

To support the Sr. Registration Coordinator with the admissions applications and process for all students including International Students. Supports the admissions team to achieve the responsibilities and goals of the Unit.

The responsibilities

Admissions

• Responsible for incoming admission applications and documentations. Evaluates applications and suggests appropriate decisions on applicant files to the Admission Committee.
• Responsible for the Admission of International Students including preparation of their admissions security check and transfer credit documents.
• Responsible for the Fresh Start and Direct Entry Students applications and process.
• Receive and review applications for the non-current students and evaluate their eligibility.
• Develops and updates the content of the Admissions webpages manuals and forms that clearly describe the Admission processes.
• Receives and Evaluates readmission forms from ABP dismissal and withdrawn students and their eligibility.
• Evaluates Transfer Students transcripts to include determining transferability of credits computing transfer hours and grade point average
• Produces regular statistical reports for management reporting on Admissions numbers and services.
• Works with others to ensure all prospective students and their parents are provided with the appropriate information and advice on ZU and its programs and offerings
• Provides accurate and updated information to students family and faculty about policies and procedures related to Admissions.
• Support the admissions exams process (EMSAT) by registering students and arranging for all requirements with related departments

OTHER

• Assists in planning and supporting special projects and events on and off campus as well as with student orientation and placement testing.
• Handles student complaints within the boundaries of well-defined University policies and procedures.
• Support the Office with preparing new/transfer Students ID Cards.
• Creates electronic files to facilitate access to students information between the two campuses
• Complies and sends standard letters to prospective students updating them on the status of their applications.

The Requirements

Must possess a bachelors degree in administration or relevant discipline from an accredited institution with a minimum of 2 years of experience in the student services Admissions etc. fields or an equivalent combination of education skill or experience.

Bilingual English/ Arabic is essential.

Other essential requirements

• Experience with administration and customer services-related activities preferably in a Registrars office
• Highly computer literate; familiar with database use in an academic environment
• Familiarity with an educational environment & UAE culture preferred
• Able to work independently and make critical decisions
• Can perform well under pressure and meet tight deadlines

The Benefits

The Universitys benefits package is highly attractive with competitive salaries free of tax in the U.A.E. Cash housing annual vacation airline tickets for the employee and immediate family educational subsidies for children and healthcare is provided to the employee and sponsored family members.

While we appreciate all applications you will be contacted only if you are selected for an interview.

For any inquires or issues please contact

Required Experience