English Speaking Moderator (Pakistani) in Ras-al-Khaimah, UAE

Ecojob; Ras Al Khaimah; On-site; AED 96,000 - 165,000; Part time

Benefits offered by this job

Visa sponsorship for non-UAE nationals

Job summary

Ecojob in Ras al-Khaimah, UAE is seeking an English Speaking Moderator (Pakistani) to join our team on a part-time basis. You will monitor and manage online discussions, enforce guidelines, and respond to community questions with professionalism.

Fluency in English is required; Urdu or other languages are a plus. Prior moderation or customer service experience, strong written and verbal communication, attention to detail, and the ability to work independently are essential.

Qualifications

• Fluency in English is required.
• Experience as moderator or in customer service is preferred.
• Excellent written and spoken communication is essential.
• Ability to work independently with attention to detail.

Responsibilities

• Act as the main point of contact for community members, addressing questions and concerns professionally.
• Monitor discussions and user-generated content across platforms.
• Enforce community guidelines by removing inappropriate content.
• Collaborate with other moderators to maintain consistency in moderation practices.
• Identify potential issues within the community and take appropriate action.
• Provide regular reports on activity and feedback to management.

Skills

English fluency

Communication skills

Attention to detail

Independent worker

Job description

English Speaking Moderator (Pakistani) in Ras-al-Khaimah, UAE

We are seeking a talented and enthusiastic English Speaking Moderator to join our team in Ras-al-Khaimah, UAE. As a Moderator, you will be responsible for monitoring and managing online discussions and forums, ensuring that they adhere to our community guidelines and policies.

Key Responsibilities:

• Act as the main point of contact for community members, addressing their questions and concerns in a timely and professional manner.
• Monitor discussions and user-generated content on various platforms, including social media, forums, and chat rooms.
• Enforce community guidelines by removing any inappropriate or offensive content.
• Collaborate with other moderators to ensure consistency in moderation practices.
• Proactively identify potential issues or conflicts within the community and take appropriate action to resolve them.
• Provide regular reports on community activity and feedback to management.

Requirements:

• Fluency in English is a must. Knowledge of Urdu or other languages is an advantage.
• Prior experience as a moderator or in customer service is preferred.
• Excellent communication skills, both written and verbal.
• Attention to detail and ability to work independently.
• Passion for online communities and a strong understanding of social media platforms.

This is a part-time position with flexible working hours. We offer visa sponsorship for non-UAE nationals. If you are passionate about creating a positive online community experience, we would love to hear from you!