Employee Experience Director

Bybit; Abu Dhabi, Dubai; Ibrido; AED 600.000 - 900.000; Tempo pieno

Descrizione del lavoro

Bybit is seeking a Head of Employee Experience & Innovation to design and deliver the people experience across our global offices, including Dubai. You will shape the offices, leadership communications, events, and employee wellbeing, using data and AI to improve engagement and productivity.

You will build and lead a high-performing team, own the function budget and vendor relationships, and partner with senior leaders to ensure a connected, respectful workplace that scales with Bybit's growth.

Mansioni

• Design and run the employee listening strategy: engagement surveys, pulse checks, lifecycle surveys, and exit insights.
• Turn results into action plans with leaders, and track progress so employees see their feedback lead to change.
• Shape the employee journey from onboarding to exit, removing friction at key moments.
• Lead recognition programs and culture initiatives that reinforce Bybit's values.
• Build community and belonging programs, including employee networks and wellbeing initiatives.

Conoscenze

People leadership

Employee engagement

Internal communications

Change management

AI in HR

Budget management

Vendor management

Leadership collaboration

Strumenti

Slack

Intranet platform

HRIS

Office suite

Descrizione del lavoro

About Us

Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.

Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.

Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.

About Bybit and this role

Bybit is one of the world's largest cryptocurrency exchanges, with a distributed workforce operating across many countries and time zones around the clock. Our people work in a fast-moving, highly regulated industry where speed, trust, and clarity matter every day.

Our people work in a fast-moving, highly regulated industry where speed, trust, and clarity matter every day.
This is a new role. As Bybit scales, how people experience the company has to be designed on purpose, not left to chance. The Head of Employee Experience & Innovation will build that experience end to end: the offices we work in, how employees hear from leadership, how we come together, and how engaged and connected people feel.

Mission

Make Bybit a place where talented people across every location feel informed, connected, and able to do their best work, and use data and new ideas, including AI, to keep improving that experience as we grow.

Key responsibilities

Employee engagement

• - Design and run the employee listening strategy: engagement surveys, pulse checks, lifecycle surveys, and exit insights.
• - Turn results into action plans with leaders, and track progress so employees see their feedback lead to change.
• - Shape the employee journey from onboarding to exit, removing friction at key moments.
• - Lead recognition programs and culture initiatives that reinforce Bybit's values.
• - Build community and belonging programs, including employee networks and wellbeing initiatives.

Internal events

• - Own the internal events calendar: all-hands, town halls, leadership offsites, team celebrations, and company milestones.
• - Deliver events across locations and formats (in person, hybrid, virtual) with clear goals, budgets, and measures of success.
• - Ensure events are inclusive and respectful of the cultural and religious diversity of our workforce.
• - Manage vendors, budgets, and logistics with strong cost discipline.

Internal communications

• - Build the internal communications strategy and editorial calendar.
• - Own and manage all internal communications channels: the intranet, company newsletter, all-company email, Slack or Lark channels, office digital screens, and leadership updates.
• - Own intranet content management end to end: content strategy, site structure, governance, publishing workflows, and keeping information accurate and current.
• - Set content standards and train content owners across functions so every team publishes clearly and consistently.
• - Partner with the CEO, executives, and the CPO on leadership messaging, change communications, and announcements.
• - Coordinate with Corporate Communications, Legal, and Compliance so sensitive or regulated messages are accurate and consistent.
• - Measure reach and understanding, and keep improving how information flows across the company.

Innovation

• - Bring new tools and ideas to the employee experience, including AI-enabled self-service, chat assistants, and automation of routine People processes.
• - Run small pilots, measure results, and scale what works.
• - Work with HR Technology and IT to keep the People tech stack simple, connected, and easy to use.

Leadership

• - Build, lead, and develop a high-performing team across the four areas above.
• - Own the function's budget and vendor relationships.
• - Serve as a member of the People Leadership Team and a trusted partner to senior business leaders.

Workplace operations

• - Lead the global Workplace Operations team that manages Bybit's offices in Dubai (UAE), Malaysia, Hong Kong, and Singapore.
• - Own office strategy and space planning, including openings, moves, expansions, and fit-outs, in partnership with Finance.
• - Set consistent workplace standards across all sites: facilities, health and safety, front desk, amenities, and spaces that support diverse needs such as prayer and wellness rooms.
• - Manage facilities vendors, service contracts, and office budgets with strong cost discipline.
• - Partner with IT, Security, and Legal on physical security, access, business continuity, and emergency response.
• - Use occupancy data and employee feedback to design offices people want to work in.

What success looks like in the first 12 months

• Workplace operations Consistent workplace standards across all four office locations; office space plan and budget agreed with Finance
• Engagement Company-wide listening program launched, with action plans owned by every executive
• Internal events Annual events calendar and budget set; flagship all-hands and leadership offsite delivered
• Internal communications Intranet organized with clear content owners and governance; channel strategy and editorial rhythm in place
• Innovation At least two People experience pilots (e.g., AI self-service) tested