Emirati CreditCollections Officer

EmiraTalent; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading UAE company seeks an Emirati Collection Manager to enhance accounts receivable collection and minimize bad debts. The role involves setting collection objectives, controlling reporting quality, and liaising with credit and customer care teams. Successful candidates should have a minimum of 2 years in collection finance, possess leadership skills, and be capable of making decisions under pressure. Strong communication and collaboration with stakeholders are essential.

Qualifications

• Minimum 2 years work experience in collection agency finance or control function.
• Autonomous and able to work with overseas stakeholders.
• Proactive and comfortable making decisions under high pressure.

Responsibilities

• Accelerate AR collection and minimize bad debt.
• Monitor collection objectives for agencies and subsidiaries.
• Control quality of reporting concerning collection performance.
• Liaise with credit managers and customer care teams on collection matters.

Skills

Collections analytics

Strong communication skills

Leadership

Ability to partner with GM and CFOs

Detail oriented

Job description

Emirati Collection Manager

Mission and Responsibilities

As Collections Officer/Manager in the Dubai Regional office you are responsible for accelerating AR collection and minimizing bad debt while maintaining positive customer relationships.

Your main missions are:

You set and monitor collection objectives for the Groups agencies/subsidiaries within your RO.

You control the quality of reporting concerning the Collection performance of your RO. You are in charge of ensuring Portfolios DSO and overdue ratio remain within approved RO Targets.

You liaise with Credit Managers Commercial teams and Customer care teams in your RO on collection matters and identify / anticipate potential risks of credit losses and ensure that corrective actions are implemented.

You ensure smooth communication and information sharing with other relevant departments (invoicing disputes etc. with constant objective to accelerate Collection.

In coordination with Financial Control as well as D&D Departments you ensure aging balances tidiness by following up on writeoff and D&D discounts processes.

You are also in charge of the follow up on D&D collection approval of the D&D proposed Benchmark and cluster performances and within authority Matrix D&D waivers. You supervise the D&D filling within LARA Company Website.

You ensure suspension rules are enforced.

You review approve or recommend credit terms according to groups Approval Matrix together with the RO CFO.

You may visit key and/or problematic accounts along with the commercial team. You attend calls with customers as often as needed to solve issues.

Skills and Qualifications

Minimum 2 years work experience in collection agency finance or control function with a good knowledge of the business.

Team player.

Ability to partner with agencies GM and CFOs to set collection objectives and limits.

Extensive knowledge of all aspects of Collections analytics and operations.

Demonstrate capability to follow legal action with inhouse and external legal counsels.

Autonomous and able to work with overseas stakeholder.

Proactive and comfortable making decisions under high pressure.

Leadership & Strong communication skills.

Detail oriented and maintains the highest productivity and quality levels.

Required Experience

Unclear Seniority.

If this position is of interest please contact Judy Mark on: