ELV Technician

ENGIE COFELY ENERGY SERVICES LLC; Dubai; On-site; AED 67,000 - 112,000; Full time

Job summary

ENGIE COFELY ENERGY SERVICES LLC is seeking an ELV technician to perform fault rectification and hands-on maintenance for ELV systems across a facility environment in Dubai. The role includes diagnosing faults, repairing PCBs, and restoring services with minimal disruption.

You will support AV, CAT6, fibre, BGM, access control, CCTV and other ELV disciplines, ensuring safety rules and site procedures are followed while maintaining accurate service records.

Qualifications

• Diploma/ITI or equivalent in electronics, electrical, telecommunications or ELV disciplines.
• Minimum 3–5 years hands-on ELV maintenance and troubleshooting experience.
• Experience with PCB troubleshooting/repair, AV systems, Cat6 testing, fibre splicing/termination, BGM, access control and CCTV systems.

Responsibilities

• Troubleshoot and repair ELV systems and field devices; diagnose faults and restore operations.
• Maintain and troubleshoot BGM, Disabled Toilet Alarm, Induction Loop, Access Control and CCTV systems.
• Trace Cat6 faults, terminate/rectify cabling, and perform fibre splicing/termination as required.
• Execute planned preventive maintenance and corrective maintenance per schedules and OEM instructions.
• Support CAFM data entries, fault reports and test results for asset history.
• Assist with root-cause analysis of repeat failures and contribute to reliability improvements.

Skills

Safety compliance

Customer orientation

Collaboration

Continuous improvement

Fault diagnosis

PCB troubleshooting

AV systems

Structured cabling

Fibre optics

Documentation

Education

Diploma / ITI or equivalent technical qualification in Electronics, Electrical, Telecommunications, ELV or a related discipline.

Job description

Technical Operations Fault Rectification

Perform hands-on troubleshooting fault diagnosis repair and restoration of ELV systems and associated field devices Troubleshoot and repair printed circuit boards PCBs including identification of component-level faults where practicable and within approved repair procedures Support and troubleshoot audio-visual AV systems including signal connectivity equipment and peripheral issues Trace test and diagnose Cat6 structured cabling faults identify defective terminations cables and carry out approved rectification and re-termination Perform fibre-optic cable splicing termination testing and fault identification using appropriate tools and approved procedures

Maintenance Asset Management

Execute PPM and corrective maintenance for ELV systems in accordance with approved schedules task instructions OEM recommendations and site procedures Inspect equipment condition identify defects and deterioration and report follow-up corrective actions Maintain accurate service records test results fault reports material usage and asset history in the applicable CAFM digital reporting system Support root-cause analysis of repeat failures and recommend practical actions to improve system reliability

Systems Support

Maintain and troubleshoot Background Music BGM systems Maintain and troubleshoot Disabled Toilet Alarm systems Maintain and troubleshoot Induction Loop systems Maintain and troubleshoot Access Control systems including field devices and associated cabling Maintain and troubleshoot CCTV camera systems including cameras connectivity cabling and related field equipment

Safety Compliance Customer Service

Perform work in accordance with ENGIE Life-Saving Rules site HSE procedures permit-to-work requirements and approved risk controls Respond promptly and professionally to helpdesk calls and client requests providing clear updates on diagnosis progress and restoration Coordinate with supervisors other technical disciplines specialist contractors OEMs and client representatives when escalation or specialist support is required Maintain good housekeeping secure tools and test equipment and protect client assets and occupied areas during maintenance activities

SKILLS REQUIRED

Core Competencies

• Safety Integrity Demonstrates strong safety awareness follows ENGIE Life-Saving Rules and applies approved safe working practices at all times
• Customer Orientation Responds professionally communicates clearly and works to restore services with minimum disruption to the client
• Collaboration Works effectively with facilities engineering IT AV security specialist vendors and other site teams
• Continuous Improvement Identifies recurring faults reliability issues and opportunities to improve maintainability and system performance

Functional Competencies

• PCB Troubleshooting Repair Practical ability to identify PCB-related faults and undertake approved repair replacement activities
• AV Systems Hands-on knowledge of AV system support connectivity checks and fault troubleshooting
• Structured Cabling Competent in Cat6 cable tracing testing fault identification termination and rectification
• Fibre Optics Competent in fibre splicing termination testing and basic fault localization
• ELV Maintenance Strong practical capability in planned and corrective maintenance testing and restoration of ELV systems
• System Knowledge Working experience with BGM Disabled Toilet Alarm Induction Loop Access Control and CCTV camera systems
• Fault Diagnosis Uses drawings test instruments system indications and a logical troubleshooting approach to determine root causes and implement effective rectification
• Documentation Digital Fluency Completes PPM records fault reports test results and CAFM updates accurately and on time

Expected Proficiency

The role requires a Skilled-to-Proficient level Levels 2-3 across the principal technical competencies with strong hands-on capability in most if not all of the listed ELV disciplines The technician must be able to diagnose faults carry out rectification complete planned maintenance and provide dependable system support with limited supervision

Key Performance Indicators

KPIs Maintenance

PPM completion on time corrective work-order closure reduction in repeat faults

Operational

ELV system availability response and restoration time first-time-fix rate where applicable

Quality

Accuracy of maintenance records test results and fault reports quality of repairs and terminations

Customer

Helpdesk SLA compliance professional communication client satisfaction

HSE

Zero Life-Saving Rule violations safe execution of work proactive hazard and near-miss reporting

Stakeholders

Internal

Facilities Manager Engineers Technicians Helpdesk CAFM team HSE and other site service teams

External

DWTC client representatives specialist contractors OEMs vendors and approved service providers

Qualifications

Diploma / ITI or equivalent technical qualification in Electronics, Electrical, Telecommunications, ELV or a related discipline.

Minimum 3-5 years of hands-on ELV maintenance and troubleshooting experience, preferably within facilities management, commercial buildings, exhibition/event venues or complex operational environments.

Demonstrable practical experience in most, if not all, of the following: PCB troubleshooting/repair; AV systems; Cat6 testing and fault rectification; fibre splicing/termination; BGM; Disabled Toilet Alarm; Induction Loop; Access Control; and CCTV/camera systems.

Competence in using relevant hand tools and electronic/network/fibre test equipment appropriate to the task.

Ability to interpret basic wiring diagrams, schematics, layouts and equipment documentation.

Good English communication and technical reporting skills.

Familiarity with CAFM/mobile work-order systems is an advantage.

Relevant manufacturer or industry certifications in ELV, fibre, structured cabling, CCTV, Access Control or AV systems are advantageous.

HSE RESPONSIBILITIES:

Adhere to ENGIE Life-Saving Rules, DWTC/site HSE requirements and applicable permit-to-work procedures. Use approved PPE, tools and test equipment and verify equipment is safe and fit for use before starting work. Follow approved risk assessments, method statements, electrical isolation requirements and working-at-height controls where applicable. Report hazards, unsafe conditions, incidents and near misses promptly and support corrective actions. Maintain safe work areas and ensure systems are returned to a safe operational condition after maintenance.

SCOPE AND LIMITS OF AUTHORITY:

Authorized: Perform approved PPM, inspection, testing, troubleshooting, component/field-device replacement, cable termination, Cat6 rectification, fibre splicing/termination and routine ELV repair activities within competence and site procedures. Authorized: Reset and restore ELV equipment following approved procedures and elevate unresolved or recurring faults. Not Authorized: Make unapproved design, software, network, life-safety interface or permanent system configuration changes. Not Authorized: Bypass safety/security controls, defeat interlocks, or modify systems outside approved permits, change-control processes or assigned competency.