Elite Club Lounge Concierge

IHG; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global hotel brand in the United Arab Emirates is seeking a Club Lounge Receptionist to join their Front Office team. The ideal candidate will provide exceptional service to Club guests, manage check-in and check-out processes, and ensure all guest preferences are met. Previous experience in a luxury hotel is required, along with strong communication skills and attention to detail. This full-time role offers a competitive salary and the opportunity to grow within a supportive environment.

Benefits

Competitive salary

Impressive room discounts

Comprehensive training programs

Qualifications

• Previous experience in Front Office or Guest Relations in a luxury hotel environment.
• Excellent communication skills and a guest-centric mindset.
• Strong attention to detail and a polished appearance.

Responsibilities

• Welcome Club InterContinental guests with warmth and professionalism.
• Manage check-in and check-out processes for Club guests.
• Ensure all guest preferences and requests are followed up.

Skills

Communication and interpersonal skills

Attention to detail

Guest-centric mindset

Professional appearance

Ability to work flexible shifts

Fluency in English

Tools

Opera or similar PMS

Job description

A leading global hotel brand in the United Arab Emirates is seeking a Club Lounge Receptionist to join their Front Office team. The ideal candidate will provide exceptional service to Club guests, manage check-in and check-out processes, and ensure all guest preferences are met. Previous experience in a luxury hotel is required, along with strong communication skills and attention to detail. This full-time role offers a competitive salary and the opportunity to grow within a supportive environment.