Mini Bar Supervisor

Hilton Hotels; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Mini Bar Supervisor to oversee Food and Beverage operations, ensuring a top-notch experience for guests. This role involves supervising daily operations, managing guest queries, and collaborating with team members to meet departmental goals. The ideal candidate will have strong bar and customer service experience, along with a commitment to excellence and flexibility in various work situations. Join a dynamic team where your contributions will be valued and recognized, and help create memorable experiences for guests.

Qualifications

• Bar experience is mandatory for this role.
• Previous Food and Beverage experience is essential.
• Commitment to high levels of customer service is required.

Responsibilities

• Supervise Food and Beverage outlet operations to ensure excellent guest experience.
• Communicate and delegate tasks to team members effectively.
• Assist management with achieving financial targets and training.

Skills

Bar experience

Customer service

Food and Beverage experience

Teamwork

Flexibility

Job description

A Mini Bar Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met.

What will I be doing?

As a Mini Bar Supervisor, you are responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience. A Mini Bar Supervisor will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Supervise Food and Beverage Outlet operations
• Communicate and delegate tasks to the team
• Ensure compliance of brand standards
• Manage guest queries in a timely and efficient manner
• Represent needs of the team
• Assist Food and Beverage management with achieving financial targets
• Assist Food and Beverage management with training and development of team members
• Assist with annual and mid-year appraisals with team members under your responsibility
• Comply with hotel security, fire regulations and all health and safety legislation
• Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

A Mini Bar Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Bar experience is mandatory
• Previous Food and Beverage experience
• Committed to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in hotel industry
• Previous experience in supervising and/or delegation
• Willingness to develop team members and self

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