Company Description
Fairmont Ajman is a beachfront 5-star hotel situated in Ajman, just 30 minutes away from Dubai. Combining hospitality and elegance with a deep connection to our natural surroundings, Fairmont Ajman offers exceptional cultural, leisure, and dining experiences in a spectacular setting. Featuring 252 guest rooms and suites with ample space and breathtaking views of the Arabian Gulf, the hotel provides guests with all the comforts of home and world-class service.
Job Description
- Consistently offer professional, friendly, and engaging service.
- Ensure prompt and courteous service to both internal and external customers.
- Achieve sales objectives on a monthly, quarterly, and yearly basis.
- Solicit group and banquet business through action plan preparation and execution.
- Establish parameters, quotes, negotiate prices, and confirm by written contracts.
- Participate in tradeshows, conventions, and promotional events within the hotel and trade organizations.
- Maintain accounts, contact, activity, and business details within the appropriate software applications.
- Work closely with Catering and Front Office to ensure all contract details are delivered and guests depart satisfied.
- Prepare weekly, monthly, quarterly, and annual reports.
- Balance operational, administrative, and client needs.
- Follow departmental policies and procedures.
- Follow all safety policies.
- Perform other duties as assigned.
Qualifications
- Previous Leisure Sales experience required, preferably in a luxury hotel in the UAE.
- Computer literate in Microsoft Windows applications and relevant computer applications.
- University or college degree in a related discipline preferred.
- Excellent communication skills, both written and verbal.
- Strong interpersonal and problem-solving abilities.
- Highly responsible, organized, and reliable.
- Ability to focus on guest needs, remaining calm and courteous at all times.
Additional Information
We are an inclusive company, committed to attracting, recruiting, and promoting diverse talent.