Cluster Sales Manager Leisure- German Speaker

21c Museum Hotels; Ajman; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading hotel in Ajman seeks a skilled Leisure Sales professional to enhance guest experiences and achieve sales targets. The role requires excellent communication and problem-solving skills, alongside a focus on customer satisfaction. Join a team dedicated to delivering exceptional service in a luxurious setting.

Qualifications

• Previous Leisure Sales experience required, preferably in a luxury hotel in the UAE.
• Ability to focus on guest needs, remaining calm and courteous at all times.

Responsibilities

• Consistently offer professional, friendly, and engaging service.
• Achieve sales objectives on a monthly, quarterly, and yearly basis.
• Solicit group and banquet business through action plan preparation and execution.

Skills

Communication

Problem Solving

Interpersonal Skills

Organization

Education

University/College degree

Tools

Microsoft Windows applications

Job description

Company Description

Fairmont Ajman is a beachfront 5-star hotel situated in Ajman, just 30 minutes away from Dubai. Combining hospitality and elegance with a deep connection to our natural surroundings, Fairmont Ajman promises exceptional cultural, leisure, and dining experiences in a truly spectacular setting. Featuring 252 guest rooms and suites with ample space and breathtaking views of the Arabian Gulf, Fairmont Ajman offers travelers all the comforts of home alongside world-class service.

Job Description

1. Consistently offer professional, friendly, and engaging service.
2. Ensure prompt and courteous service to both internal and external customers.
3. Achieve sales objectives on a monthly, quarterly, and yearly basis.
4. Solicit group and banquet business through action plan preparation and execution.
5. Establish parameters, quotes, and negotiate prices, confirming by written contracts.
6. Participate in tradeshows, conventions, and promotional events within the hotel and trade-related organizations.
7. Maintain accounts, contacts, activity, and business details within the appropriate software applications.
8. Work closely with Catering and Front Office to ensure all contract details are delivered and guests depart satisfied.
9. Prepare weekly, monthly, quarterly, and annual reports.
10. Balance operational, administrative, and client needs.
11. Follow departmental policies and procedures.
12. Follow all safety policies.
13. Perform other duties as assigned.

Qualifications

• Previous Leisure Sales experience required, preferably in a luxury hotel in the UAE.
• Computer literate in Microsoft Windows applications and/or relevant computer applications.
• University/College degree in a related discipline preferred.
• Excellent communication skills, both written and verbal.
• Strong interpersonal and problem-solving abilities.
• Highly responsible, organized, and reliable.
• Ability to focus on guest needs, remaining calm and courteous at all times.

Additional Information

We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.