EdTech SDR | Dubai-Based Growth Specialist

Crimson Education; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

An innovative EdTech company is seeking a motivated individual for a full-time position in Dubai. The role involves managing incoming leads, ensuring a smooth customer experience, and utilizing Salesforce for data management. Ideal candidates should have strong communication skills and a background in customer service, preferably with an interest in education. The company offers a flexible working environment with numerous development opportunities.

Benefits

Flexible working environment

$1,000 training budget per year

Access to psychologist

Opportunities for internal promotions

Qualifications

• Experience in Customer Success.
• Excellent written and verbal communication skills.
• Experience in the Education or professional services sector preferred.

Responsibilities

• Manage incoming leads and qualify them for sales processes.
• Ensure accurate data entry in Salesforce CRM.
• Schedule meetings for leads with Academic Advisors.
• Plan and run local events to increase brand awareness.
• Compile fortnightly sales reports for management.

Skills

Proficient in English (Spoken/Written)

Customer Service experience

Excellent communication skills

Excellent organization skills

Professionalism

Time and Stress Management

Positive attitude

Tools

Salesforce

Job description

An innovative EdTech company is seeking a motivated individual for a full-time position in Dubai. The role involves managing incoming leads, ensuring a smooth customer experience, and utilizing Salesforce for data management. Ideal candidates should have strong communication skills and a background in customer service, preferably with an interest in education. The company offers a flexible working environment with numerous development opportunities.