Ecommerce Manager

Pangaia; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading sustainable fashion company in the United Arab Emirates is seeking an Ecommerce Manager to drive performance across its global Shopify ecosystem. The role involves managing site merchandising, analyzing product performance, and collaborating with various teams to optimize revenue efficiency. Candidates should have 3–5 years of experience in ecommerce, strong analytical skills, and familiarity with ecommerce reporting frameworks. This position presents a unique opportunity to shape the online shopping experience and contribute to a sustainable future.

Benefits

Growth opportunities

Dynamic working environment

Qualifications

• 3–5+ years of experience in ecommerce site merchandising and product analytics.
• Hands-on experience with ecommerce platforms such as Shopify.
• Strong working knowledge of Google Analytics and ecommerce reporting frameworks.

Responsibilities

• Oversee site merchandising across Shopify storefronts.
• Manage product setup and lifecycle across Shopify.
• Analyze product performance and deliver actionable insights.

Skills

Ecommerce site merchandising

Product analytics

Shopify

Google Analytics

Commercial mindset

Tools

Shopify

Google Analytics

Job description

Who we are

PANGAIA exists to design a future where people and planet reconnect, through every product we create, the stories we tell, and every action we take. We fuse innovation, design, and purpose to responsibly deliver products and experiences that nurture well‑being while ensuring minimal collective environmental footprint. We are a global collective: one heart, many creative minds. From designers to scientists, from storytellers to retailers, we unite to build a platform that brings meaningful innovation to life. We don’t just sell products – we redefine their role: shifting from symbols of consumption to instruments for wellness, consciousness, and lasting positive impact. Our vision is simple: empower people to live more intelligently, beautifully, and responsibly through purposeful design, cutting‑edge innovation, uncompromising quality, and a deeply connected community.

The Role

The Ecommerce Manager oversees site merchandising & product analytics which plays a critical role in driving onsite performance across our global Shopify ecosystem. Sitting within the Ecommerce team and reporting to the Head of Ecommerce & Digital Growth, this role owns site merchandising execution, product performance analytics, and onsite optimisation, ensuring the right products, content, and promotions are surfaced to the right customers at the right time across all territories. This role blends commercial merchandising instincts with strong analytical capability, working cross‑functionally to improve conversion, product discoverability, and revenue efficiency while maintaining a premium brand experience.

Key Responsibilities

• Own day‑to‑day site merchandising across all Shopify storefronts and markets: manage & optimise categories, collections, navigation, filters, and search merchandising; ensure optimal product presentation across homepage, landing pages, PLPs, and PDPs; maintain balanced product exposure across best sellers, newness, seasonal focus, and long‑tail opportunities.
• Execute homepage and onsite content updates aligned to trading moments, launches, and campaigns. Optimise product pages including imagery, content, reviews, cross‑sell/upsell modules, and promotional messaging.
• Manage product setup, organisation, and lifecycle across Shopify: ensure accuracy and consistency of product data, pricing, SKUs, and attributes in line with ERP and backend systems; coordinate product launches end‑to‑end, including product readiness, stock availability, content requests, and launch sequencing across markets; manage promotional mechanics (discounts, GWPs, PWPs, bundles, regional offers).
• Analyse product performance across categories, collections, and regions; monitor KPIs (conversion rate, AOV, sell‑through, attachment rate, product contribution to revenue); identify trading opportunities and underperformance; deliver actionable insights to Ecommerce, Marketing, and Merchandising teams; own weekly and monthly product and onsite performance reporting.
• Monitor stock levels to mitigate out‑of‑stock risks; partner with Supply Chain & Planning teams for replenishment & allocation; support seasonal and promotional trading strategies through data‑led merchandising decisions.
• Work closely with Marketing, CRM, and Content teams to align onsite merchandising with campaign calendars; partner with CRM for email, onsite personalisation, and product‑led messaging; coordinate with Ecommerce agency / GTM team on merchandising calendars and execution; communicate site updates, launches, and trading priorities clearly across teams.
• Produce regular reporting on best sellers, product performance vs targets, onsite conversion, and merchandising impact; analyse site traffic, conversion, and engagement metrics; monitor GA4 & onsite analytics; support forecasting and topline planning with product‑level insight.

What We’re Looking For

Technical & Functional Skills

• Strong experience in ecommerce site merchandising & product analytics (3–5+ years).
• Hands‑on experience with Shopify (or equivalent ecommerce platforms).
• Strong working knowledge of Google Analytics / GA4 and ecommerce reporting frameworks.
• Commercial mindset with proven ability to drive onsite conversion & revenue.
• Experience within fashion, lifestyle, or premium consumer brands preferred.

Strategic & Commercial Competencies

• Ability to translate product & performance data into clear merchandising actions.
• Strong understanding of ecommerce trading cycles, seasonal launches, & promotions.
• Experience balancing commercial performance with brand presentation & customer experience.
• Confidence working across multiple markets & territories.

Profile & Attributes

• 4–5 years of Ecommerce experience.
• Strong technical skills & a logical mindset.
• Highly organised, detail‑oriented, & disciplined.
• Analytical, curious, proactive in identifying optimisation opportunities.
• Self‑starter operating autonomously & taking ownership.
• Strong communicator influencing stakeholders through data & insight.

Why Join Us?

This is an opportunity to play a central role in scaling a global ecommerce business, owning how products are discovered, merchandised, and converted across markets. If you are driven by data‑led decision making, commercial impact, and building best‑in‑class onsite experiences, this role offers meaningful ownership, visibility, and growth.