Eclipse Pool Terrace' Server Assistant

Four Seasons Hotel and Resorts Gruppe; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading luxury hotel in Abu Dhabi is seeking a Server Assistant to provide an exemplary dining experience. The role involves detailed descriptions of menu items, ensuring guest satisfaction, and adhering to high standards of service. Ideal candidates will have prior experience in a luxury setting and excellent communication skills.

Benefits

Competitive Salary and comprehensive benefits

Excellent Training and Development opportunities

Complimentary Accommodation at other Four Seasons Hotels

Complimentary Dry Cleaning for Employee Uniforms

Complimentary Employee Meals

Qualifications

• At least 1 year of experience in a similar role in luxury.
• Outgoing personality with a can-do approach.
• High level of understanding of food/wine.

Responsibilities

• Describe food & beverage menu items with vivid descriptions.
• Anticipate guest needs and respond to concerns.
• Work harmoniously with co-workers and comply with standards.

Skills

Interpersonal skills

Verbal Communication

Written Communication

Knowledge of food and wine

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the Hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.

About the role

The Server Assistant reports to the Food & Beverage Outlet Manager and assists the Server in providing an expertly served dining experience conforming by clearing and resetting tables according to standards.

What you will do

1.Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item, origin, taste, and preparation methods; communicate guest orders including any special needs or requests to the kitchen; coordinate food timings; check completed kitchen orders with the guest’s original order; transport items to the guest table in a timely manner to ensure proper food quality.
2.Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
3.Work harmoniously and professionally with co-workers and supervisors.
4.Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Empact.

5. Perform other tasks or projects as assigned by the Food & Beverage Outlet Manager or Assistant Director of Food & Beverage.

What you bring
• A minimum of at least 1+ years of experience in the similar role in a luxury brand

• An outgoing personality and a can-do approach to an assigned task

• High level of understanding and knowledge of food and/or wine

• Proficient in English (speaking, reading, writing)

• Excellent interpersonal, verbal, and written communication skills

What we offer
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals

• and so much more!

Schedule & hours

• This is a full-time role