Marketplace/E-commerce Operation Manager(Logistics/Inventory)

Combuzz HR Solutions; United Arab Emirates; On-site; AED 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a skilled Marketplace Ops Manager to enhance the efficiency of their online operations. This dynamic role involves managing multiple online stores, coordinating with third-party partners, and optimizing inventory levels to ensure seamless order fulfillment. The ideal candidate will have a strong background in e-commerce operations, excellent analytical skills, and the ability to collaborate effectively with diverse teams. Join this innovative firm and contribute to their mission of delivering exceptional service across various platforms, while driving operational excellence and process improvements.

Qualifications

• 5+ years of experience in marketplace or e-commerce platforms.
• Strong inventory management skills and par stock planning.

Responsibilities

• Oversee operations of multiple online stores and ensure smooth order processing.
• Monitor stock levels and maintain accurate inventory data.

Skills

Inventory Management

E-commerce Operations

Analytical Skills

Communication Skills

Multitasking

Education

Bachelor's Degree in Business Administration

Degree in Operations or Supply Chain

Tools

Excel

Google Sheets

Marketplace Dashboards

Job description

Job Title:

Marketplace Ops Manager

Employment:

Full Time

Experience:

5-6 Years

Education:

Degree in Business Administration or related field

Job Location:

Dubai, UAE

Job Overview:

We are looking for an experienced Marketplace Operations Manager to oversee and optimize daily operations across multiple online stores. This role involves coordination with third-party partners and a focus on inventory management to maintain optimal stock levels and prevent overstocking or stockouts.

Key Responsibilities:

1. Multi-Store Management: Oversee operations of multiple online stores on platforms such as Talabat, Careem, Noon, etc.
2. Third Party Coordination: Collaborate with logistics providers, fulfillment centers, and vendors to ensure smooth order processing, delivery, and returns.
3. Inventory Control: Monitor stock levels, maintain accurate inventory data, and ensure par stock levels are sustained.
4. Replenishment Planning: Forecast demand and coordinate restocking with suppliers and warehouses to prevent stockouts or excess inventory.
5. Listing & Catalog Management: Ensure product listings are accurate, updated, and optimized for each marketplace.
6. Order Fulfillment Oversight: Oversee timely and accurate processing of customer orders.
7. Reporting & Analysis: Generate reports on sales, inventory turnover, stock coverage, and KPIs.
8. Operational Compliance: Ensure adherence to marketplace policies, SLAs, and quality standards.
9. Process Optimization: Identify and implement automation and efficiency improvements.

Requirements:

1. Bachelor's degree in Business, Operations, Supply Chain, or related field.
2. 3-5 years of experience in marketplace or e-commerce platforms.
3. Proven experience managing multiple stores across platforms.
4. Strong inventory management skills, including par stock planning and replenishment.
5. Proficient in marketplace dashboards, inventory systems, and Excel/Google Sheets.
6. Strong organizational, analytical, and communication skills.
7. Ability to multitask and collaborate with cross-functional teams and vendors.

Preferred Qualifications:

1. Experience working with marketplace platforms.
2. Knowledge of demand planning and forecasting.
3. Familiarity with e-commerce automation tools.
4. Background in logistics or supply chain management is a plus.