Assistant Manager _ Life Insurance

TECCODD; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

Join a dynamic team in Dubai as an Assistant Manager in Life Insurance, where you'll leverage your extensive experience in life insurance operations to enhance customer experience and operational efficiency. This role requires a proactive individual with a solid understanding of the UAE regulatory environment and a knack for managing complex operational workflows. You'll be responsible for ensuring compliance, resolving client issues, and preparing insightful reports. If you're self-motivated and ready to make a significant impact in a fast-paced environment, this is the perfect opportunity for you.

Qualifications

• 6+ years of experience in life insurance operations, with 2+ years in the UAE.
• Strong understanding of compliance frameworks and operational processes.

Responsibilities

• Manage end-to-end life insurance operational workflows.
• Ensure compliance with UAE Central Bank regulations and internal policies.

Skills

Life Insurance Operations

Regulatory Compliance

Customer Service

Analytical Skills

Problem-solving

Communication Skills

Education

Bachelor's Degree in Insurance

Bachelor's Degree in Finance

Bachelor's Degree in Business Administration

Tools

Microsoft Office

Insurance Administration Platforms

Job description

We are looking for a resultsdriven and experienced Assistant Manager Life Insurance to join our clients dynamic team in Dubai. The ideal candidate will bring at least 6 years of handson experience in life insurance operations including recent exposure to the UAE market and its regulatory environment. This role involves managing endtoend operational workflows ensuring regulatory compliance and supporting strategic initiatives aimed at improving customer experience and operational efficiency.

Key Responsibilities

• Manage complete life insurance operational processes including new business issuance renewals endorsements cancellations claims and policy servicing.
• Ensure full compliance with UAE Central Bank regulations and internal company policies.
• Act as a liaison between insurance underwriters advisors clients and policyholders ensuring smooth resolution of complex cases.
• Review and verify policy documents for accuracy completeness and compliance.
• Maintain audit and secure policy records and databases ensuring data integrity and confidentiality.
• Handle escalated customer queries and provide expert support on product features claims and servicing.
• Prepare quotes illustrations and presentations for life insurance and investment products.
• Generate operational and regulatory reports for management and stakeholders.
• Stay updated with market trends product enhancements and regulatory changes affecting life and investment insurance in the UAE.

Candidate Requirements

• Bachelors degree in Insurance Finance Business Administration or related field (certificates must be attested for UAE use).
• Minimum 6 years of experience in life insurance operations with at least 2 years in the UAE.
• Indepth understanding of life insurance and investment products operations and compliance frameworks.
• Proven ability to manage complex operational issues and contribute to process improvement.
• Strong numerical analytical and problemsolving skills.
• Excellent communication skills in English; Arabic language proficiency is a plus.
• Proficient in Microsoft Office and insurance administration platforms.
• Selfmotivated and capable of working independently with minimal supervision.