Villa Butler

Marriott Hotels Resorts; Dubai; On-site; AED 30,000 - 50,000; Full time

Job summary

An established industry player seeks a dedicated Villa Butler to provide exceptional personalized service to guests at a luxurious resort. This role is pivotal in ensuring that every guest's needs are met with the utmost attention to detail, from the moment they arrive until their departure. The ideal candidate will embody the brand's unique personality and uphold the highest standards of service, contributing to an unforgettable guest experience. If you have a passion for hospitality and a commitment to excellence, this opportunity is perfect for you.

Qualifications

• High school diploma or equivalent required.
• No prior experience necessary, training provided.

Responsibilities

• Deliver personalized service to guests from pre-arrival to departure.
• Maintain high standards of villa presentation and guest satisfaction.
• Assist guests with needs while ensuring professional communication.

Skills

Personalized Service

Attention to Detail

Communication Skills

Education

High School Diploma or G.E.D.

Job description

Description

POSITION SUMMARY

The Villa Butler plays a crucial role within a team of professionals dedicated to delivering personalized service that not only exceeds guest expectations but also distinguishes our hotel/resort in the UAE. This position involves providing detailed, seamless, and personalized service to guests, taking care of their needs from pre-arrival to departure without intrusion. The Villa Butler is seen as the owner of each guest's needs and requests, demonstrating impeccable standards and attention to detail. They must ensure the presentation of villas, outdoor areas, and facilities is of the highest quality, reflecting the heritage and legacy of Bulgari. Our staff's appearance, behavior, and communication should consistently embody the Bulgari brand's unique personality.

The role also includes adhering to company policies, reporting safety concerns, maintaining confidentiality, and supporting team efforts. Responsibilities involve welcoming guests, anticipating needs, assisting individuals with disabilities, and maintaining professional communication. Physical requirements include standing, sitting, or walking for extended periods and handling objects weighing up to 10 pounds.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: None required.

Supervisory Experience: None required.

License or Certification: None required.

At Marriott International, we are dedicated to being an equal opportunity employer, valuing diverse backgrounds and fostering an inclusive environment. We are committed to nondiscrimination on any protected basis, including disability and veteran status.