Junior Administrative Assistant

Emirates Flight Catering; Dubai; On-site; AED 30,000 - 50,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a detail-oriented administrative professional to join their team. This role involves managing customer feedback, ensuring accurate invoicing, and performing various clerical duties to support departmental goals. The ideal candidate will have a background in the hospitality industry, strong communication skills, and proficiency in Microsoft Office applications. Join a dynamic team where your contributions will help maintain a safe and efficient work environment, making a significant impact on the overall operations.

Qualifications

• Minimum 2 years of experience in the hospitality industry.
• At least 1 year in a clerical or office administrative role.

Responsibilities

• Handle customer feedback and ensure accurate invoicing.
• Perform general clerical duties and manage office supplies.
• Ensure compliance with Health and Safety policies.

Skills

ERP Systems

Timesheet Management

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Communication Skills

Attention to Detail

Interpersonal Skills

Data Entry

Education

Secondary School Certificate

Job description

Key Result Areas:

• Act swiftly on the customer feedback concerning delivery notes, wrong encoding and others to facilitate proper month end reconciliation and accurate invoicing.
• Validate and adjust the data entries against production reports to ensure accurate documentation and reporting.
• Place consolidated order for office supplies and apply control measures to reduce office stationery costs.
• Answer all incoming calls in a pleasant and polite manner, take messages and re-direct calls to appropriate colleagues in order to help customers.
• Perform general clerical duties that include but not limited to photocopying, mailing and document control, which will complement the departments’ goals.
• Carry out Time & Attendance (TAAS) related work to ensure employees’ timesheets are aligned for payroll.
• Seek guidance and approval from the reporting manager on any amendments to delivery notes and the various production reports to rectify any errors
• Ensure compliance to all Health and Safety policies to maintain a safe work environment for yourself and colleagues.

Education Qualification:

• Secondary school certificate

Work Experience:

• Minimum of 2 years’ experience in hospitality industry
• At least 1 year experience in similar clerical/office administrative role

Skills:

• Working experience with ERP
• Knowledge of Timesheet
• Should be competent in Microsoft Word, Excel, PowerPoint.
• Should have excellent communication skills
• Should have an eye for detail
• Excellent interpersonal skills
• Proficient in data entry