Cluster Groups, Meetings & Events Coordinator (UAE Nationals only) - Hilton Hotels in Yas Island

Hilton; Abu Dhabi; On-site; AED 30,000 - 60,000; Full time

Job summary

Join a leading global hospitality company as a Cluster Groups, Meetings & Events Supervisor. In this dynamic role, you will manage the entire event process, ensuring exceptional experiences for clients and guests. Your responsibilities will include coordinating with various hotel departments, drafting contracts, and engaging directly with clients during events. This position offers a unique opportunity to thrive in a fast-paced environment while embodying a customer-centric approach. If you are proactive, organized, and passionate about hospitality, this is the perfect opportunity for you to shine.

Qualifications

• Experience in coordinating cluster groups, conferences, and events.
• Strong multitasking and organizational skills are essential.

Responsibilities

• Oversee the entire process of event management from start to finish.
• Collaborate with various departments to ensure successful event execution.

Skills

Multitasking

Organizational Skills

Problem-solving

Microsoft Office Suite

Education

Degree in Management

Degree in Hospitality

Degree in Marketing

Job description

Cluster Groups, Meetings & Events Supervisor

The Cluster Groups, Meetings & Events Supervisor is responsible for managing groups, meetings, and events at the hotel, serving as the primary contact for clients and coordinating with various hotel departments to ensure successful event execution.

What will I be doing?

As a Cluster Groups, Meetings & Events Supervisor, you will oversee the entire process of event management, from initial contact to contract preparation, and through to the conclusion of the event. Your responsibilities include:

• Receiving and updating information on groups, conferences, and events
• Drafting and managing contracts for events
• Entering rooming lists, updating payment instructions, and recording relevant details in the system
• Negotiating budgets with clients
• Developing work orders with all necessary information
• Conducting briefings with clients covering event details
• Preparing monthly reports and closing event information
• Collaborating with Account Managers, Sales Coordinators, Reservations, Front Desk, and other departments
• Engaging directly with guests or clients during events
• Participating in special activities such as cocktail receptions and welcome tours
• Ensuring client requests are handled promptly and efficiently

What are we looking for?

The ideal candidate should embody Hilton's customer-centric approach and possess the following skills and qualifications:

• Degree in Management, Hospitality, or Marketing
• Experience in coordinating cluster groups, conferences, and events, preferably within hospitality
• Strong multitasking and organizational skills
• Problem-solving abilities
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
• Proactive attitude with the ability to meet deadlines and objectives

What will it be like to work for Hilton?

Hilton is a leading global hospitality company, offering a range of accommodations from luxury hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has been committed to providing exceptional guest experiences through outstanding service, amenities, and value. Our vision is “to fill the earth with the light and warmth of hospitality,” and our team members are central to achieving this goal. Join us to be part of a company that values excellence and guest satisfaction.