F&B Trainer

Anantara; Sir Bani Yas; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading company is seeking an F&B Trainer to collaborate with management and develop training programs for the Food and Beverage division. The role focuses on enhancing service excellence and ensuring ongoing training for staff. Ideal candidates will have experience in luxury hotel environments and strong communication skills.

Qualifications

• Minimum 2 years experience in F&B Service and training in a luxury hotel.
• Experience in creating training content in hospitality preferred.

Responsibilities

• Assist in planning and managing pre-opening training.
• Develop and manage departmental trainers for consistent training.
• Review guest feedback to identify areas for improvement.

Skills

Communication

Leadership

Teamwork

Attention to Detail

Job description

Job Description

As an F&B Trainer, your role involves collaborating with the Assistant Food and Beverage Manager, Executive Chef, and the entire F&B Team to develop, plan, and manage learning and development programs for the Food and Beverage division to meet both individual and organizational needs.

Key Duties and Responsibilities

1. Assist the Assistant Food and Beverage Manager and Executive Chef in planning, managing, and administering pre-opening training plans and requirements.
2. Develop and manage a pool of departmental trainers to ensure regular and consistent training across operational departments.
3. Promote and inform team members about all training programs.
4. Display leadership in guest hospitality, exemplify excellent customer service, and create a positive atmosphere for guest relations.
5. Help colleagues identify behaviors that contribute to service excellence.
6. Ensure ongoing training for colleagues to understand guest expectations.
7. Use effective training methods to ensure colleagues understand guest satisfaction and can demonstrate related skills.
8. Meet regularly with departmental trainers to support training efforts.
9. Partner with operational leaders to assess employee technical and leadership skills.
10. Review guest feedback and satisfaction data to identify areas for improvement.
11. Ensure training activities are aligned with the organization’s mission and vision.
12. Identify performance gaps and collaborate with managers to develop appropriate training to improve performance.
13. Align training programs to impact key business indicators effectively.
14. Participate in developing the F&B Department training budget.
15. Manage department expenses to meet or exceed budget goals.
16. Perform any other tasks or duties as assigned.

Qualifications

• A minimum of 2 years of progressive experience in F&B Service and training within a luxury hotel.
• Experience in creating training content in a hospitality environment is preferred.
• Effective written and verbal communication skills.
• Comfortable delivering training to senior management and all organizational levels.
• Experience working in a fast-paced environment.
• Strong attention to detail, quality, and accuracy.
• Good team player with the ability to partner with business leaders and strategize to achieve sales targets and resource efficiency.
• Proven management skills in leading, motivating, and managing team members to achieve learning goals.

Additional Information

Remote Location