E -commerce Specialist

International Recruiters & Consultants (IRC); Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A recruitment agency in Dubai is seeking an experienced E-commerce Operations Manager. The role involves overseeing product management across various platforms, executing promotional campaigns, and utilizing data analytics to drive sales performance. Candidates should hold a Bachelor's degree and have 4-6 years of relevant experience. Strong knowledge of e-commerce platforms and excellent leadership skills are essential.

Qualifications

• 4-6 years of experience in e-commerce operations, preferably in a trading or retail company.
• Strong knowledge of major online marketplaces and e-commerce CMS platforms.
• Proven ability to plan and execute promotional campaigns and sales strategies.

Responsibilities

• Oversee end-to-end online product management across all e-commerce platforms.
• Develop and execute plans to improve online product visibility and conversion rates.
• Collaborate with the marketing team to design digital promotions and campaigns.

Skills

E-commerce operations

Digital marketing

Data analysis

Leadership skills

Communication

Education

Bachelor’s degree in Marketing, Business Administration, or E-commerce

Tools

Excel

Job description

Key Responsibilities

• Strategic E-commerce Operations
  • Oversee end-to-end online product management across all e-commerce platforms (Amazon, Noon, Carrefour, company website).
  • Develop and execute plans to improve online product visibility, conversion rates, and overall sales.
  • Analyse platform algorithms, traffic, and consumer behaviour to optimize listings and campaigns.
• Content & Merchandising Management
  • Supervise the creation and enhancement of product content, ensuring high-quality images, SEO-friendly descriptions, and accurate attributes.
  • Plan and manage online merchandising layouts and category arrangements to improve user experience and product discoverability.
  • Ensure product content aligns with brand standards and marketing guidelines.
• Promotion & Campaign Strategy
  • Collaborate with the marketing team to design, implement, and monitor digital promotions and campaigns.
  • Plan seasonal offers, bundle deals, and pricing strategies to boost sales performance.
  • Track and analyze campaign results, providing insights and recommendations to the Team Leader.
• Performance Analytics & Reporting
  • Prepare detailed performance reports including sales, conversion rates, ROI, and stock movement.
  • Identify underperforming SKUs and develop action plans to improve sales and profitability.
  • Monitor competitor pricing, product trends, and category performance to support strategic decision-making.
• Coordination & Team Support
  • Guide and support E-commerce Assistants in executing daily tasks and maintaining platform accuracy.
  • Liaise with warehouse, logistics, and finance teams to ensure smooth order processing and timely dispatch.
  • Communicate key updates, performance insights, and operational challenges to the Team Leader.

Qualifications & Skills

• Bachelor’s degree in Marketing, Business Administration, or E-commerce.
• 4–6 years of experience in e-commerce operations, preferably in a trading or retail company (household goods experience is an advantage).
• Strong knowledge of major online marketplaces (Amazon, Noon, Carrefour, etc.) and e-commerce CMS platforms.
• Advanced Excel and data analysis skills; familiarity with analytics dashboards and BI tools is a plus.
• Proven ability to plan and execute promotional campaigns and sales strategies.
• Excellent communication, leadership, and coordination skills.
• Analytical mindset with a focus on accuracy, efficiency, and results.

Key Competencies

• Strategic Thinking & Business Acumen
• Data-Driven Decision Making
• Cross-Functional Collaboration
• Problem Solving & Initiative
• Leadership & Mentoring