Duty Manager

Minor International; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality brand is seeking an experienced hotel ambassador to enhance the guest experience. Responsibilities include managing hotel operations, ensuring team members are well-informed about services, and smoothly coordinating guest requests. The ideal candidate will have a college degree in hotel management or related field and proven experience in Front Office. Fluent English communication skills are a must. This role focuses on delivering outstanding hospitality, ensuring every guest's journey is enriching and enjoyable.

Qualifications

• Minimum of a college degree in hotel management or a related field.
• Proven experience in Front Office operations in a hospitality setting.
• Excellent communication skills, both verbal and written in English.

Responsibilities

• Coordinate all operations of the hotel to maximize guest experience.
• Ensure all team members are knowledgeable about hotel services.
• Monitor guest arrivals and ensure efficient handling of requests.

Skills

Strong communication skills

Fluent in English (verbal and written)

Education

College degree in hotel management or related field

Tools

Front Office Systems

Job description

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

You are a strong and experienced hotel ambassador who excels at maximizing the experience and satisfaction of the hotel guests. You will be responsible for taking care of our guests and our team members by coordinating all operations of the hotel. You will ensure that all team members are up to date with the current knowledge of all the hotel products and services including room types, rates, facilities, food and beverage outlets, spa and health club. You will monitor all arrivals, ensuring all guest requests are carried out smoothly and that all reservations are dealt with as efficiently as possible.

Qualifications

• College degree in hotel management or related field
• Previous experience in Front Office
• Strong communication skills
• Familiar with Front Office Systems
• Fluent in English both verbal and written

Additional Information

Remote Location