Dubai Front Desk & Guest Experience Lead

IIQAF; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company in Dubai is seeking a Front Desk Coordinator to be the first point of contact for guests. The role involves greeting visitors, managing front desk operations, and providing exceptional customer service. Candidates should have a high school diploma and experience in similar roles, with strong communication and organizational skills. The position offers a salary of AED 6,000.00 – AED 7,000.00 per month along with opportunities for professional growth.

Benefits

Competitive salary

Performance-based incentives

Comprehensive health and wellness benefits

Access to industry events and training programs

Qualifications

• Proven experience in front desk, customer service, or administrative roles.
• Excellent verbal and written communication skills.
• Flexibility to adapt to changing priorities and schedules.

Responsibilities

• Greet and welcome guests promptly and professionally.
• Answer, screen, and forward incoming phone calls courteously.
• Manage visitor sign-in and ensure security protocols are followed.
• Schedule and coordinate appointments and meetings.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Professional demeanor

Education

High school diploma

Additional education in hospitality or administration

Tools

MS Office Suite

Booking or CRM systems

Job description

A leading hospitality company in Dubai is seeking a Front Desk Coordinator to be the first point of contact for guests. The role involves greeting visitors, managing front desk operations, and providing exceptional customer service. Candidates should have a high school diploma and experience in similar roles, with strong communication and organizational skills. The position offers a salary of AED 6,000.00 – AED 7,000.00 per month along with opportunities for professional growth.