Dubai-Based MEA Customer Service & Admin Manager

KONE; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A global leader in elevators and escalators is seeking a dynamic Customer Service & Administration Manager based in Dubai. The role involves leading a team to enhance customer service and operational excellence. Ideal candidates will have a university degree, proven leadership experience, and excellent customer management skills. Join a company dedicated to sustainability and employee engagement, where your contributions are valued.

Qualifications

• Strong understanding of customer needs within a similar industry.
• Highly motivated, goal-oriented, and organized approach.
• Ability to interpret and analyze customer needs.

Responsibilities

• Lead the Customer Service & Administration (CS&A) team.
• Ensure operational excellence and customer-centricity.
• Manage day-to-day CS&A operations effectively.

Skills

Excellent customer management skills

Team management skills

Leadership experience

English communication skills

Education

University degree

Job description

A global leader in elevators and escalators is seeking a dynamic Customer Service & Administration Manager based in Dubai. The role involves leading a team to enhance customer service and operational excellence. Ideal candidates will have a university degree, proven leadership experience, and excellent customer management skills. Join a company dedicated to sustainability and employee engagement, where your contributions are valued.