Director Strategy and Performance Quick Commerce

Talabat; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading Q-commerce platform is seeking a Director of Strategy & Performance to drive growth and lead strategic initiatives in the Grocery & Retail sector. This role involves translating high-level goals into actionable market strategies and optimizing performance across various regions. The ideal candidate has over 6 years of experience in top-tier consulting, mastery of data visualization tools, and is adept at leading teams in a fast-paced environment. Strong analytical and communication skills are essential for success in this position.

Qualifications

• 6+ years of professional experience, preferably in top-tier strategy consulting.
• Experience in modern retail or global Q-commerce.
• Deep understanding of the MENA consumer landscape.
• Proven ability to lead high-performing teams.

Responsibilities

• Translate Group-level goals into localized strategies for various markets.
• Lead annual and quarterly planning cycles for revenue, cost, and market share.
• Identify reasons for market performance discrepancies.
• Conduct analyses on cost structures and marketing ROI.

Skills

Data visualization

Financial modeling

Business analytics

Stakeholder management

Leadership

Storytelling

Agility

Excel/Google Sheets

Tools

Tableau

Looker

Job description

About the opportunity

In the talabat ecosystem, Grocery & Retail (Quick Commerce) is one of the most strategic pillars. A Director of Strategy & Performance for this vertical is the "engine room" of the regional business, focusing on the hyper‑growth of talabat mart (darkstores) and the Marketplace (partnered retailers like Carrefour, Lulu, etc.)

What’s on your plate?

Strategic Leadership & Planning

• Vision Execution: Translate Group-level goals into localized Grocery and Retail strategies for various markets.
• Annual Budgeting & OKRs: Lead the annual and quarterly planning cycles, setting aggressive yet realistic targets for revenue, cost, and market share.
• Market Expansion: Evaluate new business opportunities, market entries, or service line extensions (e.g., talabat mart).

Performance Management

• Business Monitoring: Own the daily/weekly/monthly business review. You are the primary person responsible for identifying why a market is over or under‑performing.
• P&L Optimization: Conduct deep‑dive analyses on cost structures, unit economics, and marketing ROI to drive the path to profitability.
• Data Governance: Partner with Data/BI teams to build automated dashboards (Tableau/Looker) that provide "one version of the truth" for leadership.

Cross‑Functional Orchestration

• C‑Suite Advisory: Act as a trusted partner to Regional GMs and the CRO, providing executive‑ready narratives and decision‑support decks.
• Best Practice Scaling: Identify "what works" in one market and build the framework to scale it across other MENA markets.
• Regional Leadership & Governance: You don't manage the local teams, but you set the "Playbook" they must follow across multiple topics / processes.

People Leadership

• Team Development: Lead and mentor a team of Strategy Managers and Analysts, fostering a culture of "Ownership" and "Pace."
• Stakeholder Influence: Manage complex relationships across Central (Berlin) and Local (Regional) teams, often influencing without direct authority.

What you need to be successful

Preferred candidates will be:

• Experience: 6+ years of professional experience. A background in Top‑tier Strategy Consulting (McKinsey, BCG, Bain) is highly preferred, ideally combined with experience in Modern Retail (Amazon, Carrefour, Ocado) or another Global Q‑Commerce player.
• Analytical Prowess: Advanced mastery of data visualization (Tableau) and mastery of financial modeling and business analytics. Excel/Google Sheets is mandatory.
• Regional Nuance: Deep understanding of the MENA consumer landscape.
• Leadership: Proven ability to lead a team of high‑performing managers and influence Country GMs who have their own P&L pressures.
• Communication: Exceptional storytelling skills—the ability to take 100 data points and turn them into 3 clear strategic takeaways for a C‑level audience.
• Agility: You must be comfortable with the "Move Fast" culture of talabat. Decisions that take weeks elsewhere happen in days here.
• Mindset: "Hands‑on" leadership.

Who we are

talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.