Director & QAQC

Dutco Group; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A prominent construction and engineering firm is seeking a Quality Assurance/Quality Control (QA/QC) Manager to lead the QA/QC strategy across various projects in the UAE. The successful candidate will define and improve quality procedures, oversee compliance with ISO standards, and mentor teams to build a quality-first culture. Strong communication, leadership, and analytical skills are essential. Experience in QA/QC processes and project management will be critical for success in this role.

Qualifications

• Strong knowledge of quality assurance and quality control processes.
• Experience in developing and implementing QAQC strategies and procedures.
• Ability to analyze data and metrics to improve quality standards.
• Attention to detail and problem-solving abilities.

Responsibilities

• Define and improve Group QA/QC Strategy aligned with standards and regulations.
• Provide strategic QA/QC oversight for all projects across the UAE.
• Serve as QA/QC representative with clients and authorities.
• Lead and mentor Project QA/QC Managers and Engineers.
• Ensure compliance with ISO standards and lead audits.
• Oversee snagging and final handover documentation.

Skills

Quality assurance and quality control processes

Leadership and management skills

Data analysis and metrics improvement

Strong communication skills

Problem-solving abilities

Knowledge of regulations and standards

Proficiency in quality assurance tools

Project management skills

Job description

Key Responsibilities

1. Corporate Quality Leadership

• Define, implement, and continuously improve the Group QA/QC Strategy aligned with ISO standards, client requirements, and UAE regulatory frameworks.

• Establish uniform QA/QC policies, procedures, manuals, ITPs, and checklists across all business units and projects.

• Act as the ultimate authority on quality matters at corporate and project level.

2. Project Oversight & Governance

• Provide strategic QA/QC oversight for all live and upcoming projects across the UAE.

• Review and approve project-specific QA/QC plans, method statements, and inspection/testing regimes.

• Conduct periodic audits, site inspections, and management reviews to ensure compliance and consistency.

• Intervene decisively on chronic quality issues, non-conformance trends, and systemic failures.

3. Stakeholder & Client Interface

• Serve as the senior QA/QC representative with Clients, Consultants, Authorities, and Third-Party Inspectors.

• Lead quality discussions during pre-construction, execution, and handover phases.

• Manage critical NCRs, CARs, and high-risk quality disputes with authority and diplomacy.

4. Team Leadership & Capability Building

• Lead, mentor, and develop Project QA/QC Managers, Engineers, and Inspectors across multiple sites.

• Set competency standards, conduct performance reviews, and identify training needs.

• Build a quality-first culture where teams understand that speed never beats standards.

5. Systems, Audits & Continuous Improvement

• Ensure compliance with ISO 9001, ISO 14001 (interface), and ISO 45001 (quality-safety alignment).

• Lead internal and external audits, certifications, and recertifications.

• Analyze quality KPIs, defect trends, rework costs, and handover performance to drive continuous improvement.

6. Handover & Close-Out Excellence

• Oversee snagging, testing & commissioning quality readiness, and final handover documentation.

• Ensure projects are handed over “first-time right” with minimal post-handover defects.

• Protect the company’s reputation long after the keys are handed over.

Qualifications

• Strong knowledge of quality assurance and quality control processes
• Experience in developing and implementing QAQC strategies and procedures
• Excellent leadership and management skills
• Ability to analyze data and metrics to improve quality standards
• Strong communication and teamwork skills
• Attention to detail and problem-solving abilities
• Knowledge of relevant regulations and industry standards in QAQC
• Proficiency in quality assurance tools and software
• Ability to train and mentor QAQC team members
• Project management skills