Director of Spa & Wellness Operations

Marriott Hotels Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A global hospitality company is seeking a Spa Director in Dubai to manage and supervise spa operations, ensuring high guest and staff satisfaction. The role involves overseeing services including salon and wellness programs, managing budgets, and implementing marketing strategies. Candidates should have relevant educational backgrounds with experience in guest services and management. The role requires excellent leadership and customer service skills, focusing on enhancing the overall experience for guests.

Qualifications

• 2 years experience in spa guest services or related area.
• 4 years experience in front desk, sales, and marketing.
• Management experience required.

Responsibilities

• Manage all areas of the spa, including staff and operations.
• Coordinate spa services and programs effectively.
• Ensure superior guest and employee satisfaction.
• Develop and implement spa marketing strategies.
• Manage spa budgets and financial performance.

Skills

Leadership in guest hospitality

Excellent customer service

Financial performance management

Staff management

Education

2-year degree in Business Administration or related field

4-year bachelor's degree in Business Administration or related field

Job description

A global hospitality company is seeking a Spa Director in Dubai to manage and supervise spa operations, ensuring high guest and staff satisfaction. The role involves overseeing services including salon and wellness programs, managing budgets, and implementing marketing strategies. Candidates should have relevant educational backgrounds with experience in guest services and management. The role requires excellent leadership and customer service skills, focusing on enhancing the overall experience for guests.