Director of Spa

Accorhotel; Abu Dhabi; On-site; AED 670,000 - 1,228,000; Full time

Job summary

A luxury hotel brand in Abu Dhabi is seeking a Spa Director to lead spa operations and ensure the highest service standards. This role requires strong leadership and communication skills, along with experience in luxury hotel spas. The Director will be responsible for team management, strategic planning, and compliance with health regulations. You will join a vibrant team focused on delivering heartfelt hospitality in a luxurious environment.

Qualifications

• 8–10 years of experience in luxury hotel spas or independent spa management.
• Strong operational and financial management skills.
• Strong leadership, communication and business acumen.
• Knowledge of ISO 22000 standards is a plus.

Responsibilities

• Lead and manage all spa and wellness operations ensuring efficiency, profitability and guest satisfaction.
• Develop and implement strategic plans, packages and promotions to drive revenue.
• Recruit, train and develop a high‑performing spa team.
• Ensure adherence to ISO standards and local legislation.
• Collaborate with other departments to ensure seamless guest experiences.
• Oversee spa memberships and guest access policies.
• Ensure adherence to ISO standards, local legislation and internal SOPs.
• Manage departmental budgets, forecasting and cost control.
• Handle guest feedback professionally and implement service improvements.

Skills

Leadership Skills

Communication Skills

Business Acumen

Knowledge of ISO Standards

Education

Diploma or degree in beauty, wellness or related field

Job description

Position Summary

The Spa Director oversees the daily operations of the spa, wellness and recreation facilities ensuring the highest standards of service, cleanliness, safety and guest satisfaction. This role is responsible for team leadership, business strategy, financial performance and compliance with all relevant health and safety regulations.

Key Responsibilities

• Lead and manage all spa and wellness operations ensuring efficiency, profitability and guest satisfaction.
• Develop and implement strategic plans, packages and promotions to drive revenue and market positioning.
• Recruit, train and develop a high‑performing spa team aligned with company values and service standards.
• Monitor and maintain facility cleanliness, safety and equipment standards.
• Collaborate with other departments to ensure seamless guest experiences.
• Oversee spa memberships and guest access policies.
• Ensure adherence to ISO standards, local legislation and internal SOPs.
• Manage departmental budgets, forecasting and cost control.
• Handle guest feedback professionally and implement service improvements.

Qualifications

• Diploma or degree in beauty, wellness or related field.
• 8–10 years of experience in luxury hotel spas or independent spa management.
• Strong leadership, communication and business acumen.
• Knowledge of ISO 22000 standards is a plus.

Core Competencies

• Integrity, transparency and professionalism.
• Team‑oriented and guest‑focused mindset.
• Commitment to excellence and continuous improvement.
• Strong operational and financial management skills.

Your Team and Working Environment

• Rixos Premium Saadiyat Island is a unique resort; where exclusivity and luxury define every experience, every time. Our luxurious family getaway is located on the pristine beach of Saadiyat Island with its clear blue waters and fine white sands overlooking the Arabian Gulf.

Are you ready to put your heart at the center of everything that you do? If so then join our team of Heartists at Rixos Premium Saadiyat Island daily we look for opportunities to engage on a personal & meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding.

Remote Work

No

Employment Type

Full‑time